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Jerryn

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Jerryn last won the day on May 26

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About Jerryn

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  1. Your best option is to create a support ticket and including any information you have, including images from your admin logs, tribe name, server, etc. Support/GMs do not monitor the forums and main interact through the tickets. https://www.playatlas.com/index.php?/support-tickets/ Please note that tickets are reviewed in the order they are recieved.
  2. That is a question for Steam, as it is their software and servers that handle the downloads and installs. I still have issue with getting it to use my SSD for downloads, instead of old HD I have for older/smaller games and other storage; makes the install part take longer than necessary.
  3. If this is happening, you need to record whatever you can and open a support ticket: https://www.playatlas.com/index.php?/support-tickets/ There are two items there, that would appear to be against the CoC: https://www.playatlas.com/index.php?/code-of-conduct/
  4. You may want to click on Follow (upper right) and see what setting you have for this thread just to make sure.
  5. Not sure about the rolling, but do you have 10 or more level 1 NPCs already?
  6. Did you submit a ticket for the server issue: https://www.playatlas.com/index.php?/support-tickets/
  7. Fighting does not always mean combat(at least the physical/virtual). People fight through words all the time. For example, you can put up billboards to advertise your thoughts, so long as you don't violate the CoC; don't try to block them while trying to get your point across or enter the role of harassment. Cool and collected comes across much better than demanding or foaming at the mouth. Not sure if it still works, but you used to be able to declare war in PVE, though an Admin of the other company has to accept it. So, with that said, if they are 'PVPers' hiding behind PVE, then they will wimp out with some lame excuse. I do sympathize with the situation above, as it is pretty lame thing for someone to do. But, sadly, there is always someone that is going to bend/break the spirit of the rules and think they are brilliant for doing so; though I would not agree with that assessment.
  8. If the island is claimed/owned by someone else, then they have a 24 hour period in which they can destroy new structures. Had you talked to the landlords prior to building there? If not, they may be removing stuff for people they don't know or trust. Or, they could just be mean and enjoy destroying other people's stuff; but it is still their right if they are the landlord.
  9. No, there is not. 1. It can enter the realm of Naming and Shaming or Witch Hunting. - If you think a player or tribe has violated the Code of Conduct, the you should open a Support ticket. - These types of issues cannot be resolved on the forums. 2. Post/threads like this usually lead to pile-ons, targeting, hearsay, harassment, wild speculations, they said/they said, and/or flame wars. - That leads to no where other than posts being removed and/or someone receiving a warning(s). - If you want to fight, fight in game, in PMs, in private, or most anywhere else.
  10. Try it from a PC and let me know if that works. You might also try to sign-in (I know, you already are). When you are on one of the support pages (https://support.playatlas.com/hc/en-us), see if there is a Sign In option in the upper right corner (will be next to the option for Submit Ticket).
  11. @MunchATGWhat message are you getting that says you can't create a ticket?
  12. Jerryn

    help

    To contact in game support, you will need to create a support ticket: https://www.playatlas.com/index.php?/support-tickets/ Tickets are reviewed in the order they are received. You may also want to list the circumstances. Were you moving between servers? Did this happen as you were logging in? Which server?
  13. Not sure if I understand the last time you logged in, however, NA PVE has been shutdown for now; only EU PVE exists. Still both an NA and EU grid for PVP. And, all server grids were wiped and remapped. This was done late on July 3 or July 4(depending on your time zone).
  14. All servers were reset and the entire grid redone. Also, there is only one set of PVE servers right now, shared by all regions.
  15. Open for business. You can agree with OP, or disagree. You can disagree with someone that disagrees with the OP. I only ask that we not go quite so far off rails this time.
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