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Everything posted by Jerryn

  1. Did you submit a ticket for the server issue: https://www.playatlas.com/index.php?/support-tickets/
  2. Fighting does not always mean combat(at least the physical/virtual). People fight through words all the time. For example, you can put up billboards to advertise your thoughts, so long as you don't violate the CoC; don't try to block them while trying to get your point across or enter the role of harassment. Cool and collected comes across much better than demanding or foaming at the mouth. Not sure if it still works, but you used to be able to declare war in PVE, though an Admin of the other company has to accept it. So, with that said, if they are 'PVPers' hiding behind PVE, then they will wimp out with some lame excuse. I do sympathize with the situation above, as it is pretty lame thing for someone to do. But, sadly, there is always someone that is going to bend/break the spirit of the rules and think they are brilliant for doing so; though I would not agree with that assessment.
  3. If the island is claimed/owned by someone else, then they have a 24 hour period in which they can destroy new structures. Had you talked to the landlords prior to building there? If not, they may be removing stuff for people they don't know or trust. Or, they could just be mean and enjoy destroying other people's stuff; but it is still their right if they are the landlord.
  4. No, there is not. 1. It can enter the realm of Naming and Shaming or Witch Hunting. - If you think a player or tribe has violated the Code of Conduct, the you should open a Support ticket. - These types of issues cannot be resolved on the forums. 2. Post/threads like this usually lead to pile-ons, targeting, hearsay, harassment, wild speculations, they said/they said, and/or flame wars. - That leads to no where other than posts being removed and/or someone receiving a warning(s). - If you want to fight, fight in game, in PMs, in private, or most anywhere else.
  5. Try it from a PC and let me know if that works. You might also try to sign-in (I know, you already are). When you are on one of the support pages (https://support.playatlas.com/hc/en-us), see if there is a Sign In option in the upper right corner (will be next to the option for Submit Ticket).
  6. @MunchATGWhat message are you getting that says you can't create a ticket?
  7. Jerryn


    To contact in game support, you will need to create a support ticket: https://www.playatlas.com/index.php?/support-tickets/ Tickets are reviewed in the order they are received. You may also want to list the circumstances. Were you moving between servers? Did this happen as you were logging in? Which server?
  8. Not sure if I understand the last time you logged in, however, NA PVE has been shutdown for now; only EU PVE exists. Still both an NA and EU grid for PVP. And, all server grids were wiped and remapped. This was done late on July 3 or July 4(depending on your time zone).
  9. All servers were reset and the entire grid redone. Also, there is only one set of PVE servers right now, shared by all regions.
  10. Open for business. You can agree with OP, or disagree. You can disagree with someone that disagrees with the OP. I only ask that we not go quite so far off rails this time.
  11. I would submit a ticket here: https://www.playatlas.com/index.php?/support-tickets/ There is an option specifically for server outages (the one farthest to the right).
  12. I am locking this for now. Everyone is entitled to their opinion, but there is no need for the name calling, threats, and telling people to shut up. I am leaving the original post as is and we may re-open it later, assuming that a lively discussion and debate can occur.
  13. They were planning on taking down NA PVE. You may want to check this announcement:
  14. Outages should be report here: https://www.playatlas.com/index.php?/support-tickets/server-outage/&do=form&d=21 You can find this link in Support: https://www.playatlas.com/index.php?/support-tickets/
  15. You should submit a support ticket: https://www.playatlas.com/index.php?/support-tickets/
  16. You can still post PC Bug Reports here: https://www.playatlas.com/index.php?/forums/forum/75-bug-reports/ The XBox part is a sub-forum that was added for the XBox launch.
  17. Because we do not allow Naming & Shaming / Witch Hunting on the forums. At best, it accomplishes nothing. At worst, it starts fights and flame wars based on the "they said" vs "they said" model; plus all of the people that like to pile on and throw in their insults. And, it is a rule that is put in place to protect everyone. It does not take much work or talent to fake a few pics and post them as proof that someone was violating the COC; or they could just skip that work and just make the claim in a post. In-game issues can only be handled through support tickets. And, I have no say over how support tickets are handled; I cannot even see them, except when people report their own ticket (which does nothing for your ticket).
  18. And apparently I have to pull the boat over and separate a few people. Please fight somewhere else, like PMs. You can fight there all you want.
  19. For in game support, you need to open a Support ticket: https://www.playatlas.com/index.php?/support-tickets/ Please note, tickets are answered in the order they are received and may take some time depending on ticket volume. You may want to try putting all of your stuff on the bear and kill your character, so that you can respawn, return to the area with additional tools(including a way for your character to climb out if you go back down there), and see if you can build a way for your bear to get out, using pillars, ceilings, foundations, and/or ramps.
  20. Also, if you believe there is an issue, then I would suggest building in small phases. - If you put down pillars, foundations, or ceiling, do not put anything on them until they are permanent. - Any container you place, including stoves and such, leave nothing in them until they are permanent; only use them while you are online.
  21. If you believe another player/tribe has cheated/hacked/exploited or violated the Code of Conduct, please open a support ticket and include any information you have avaiable. https://www.playatlas.com/index.php?/code-of-conduct/ https://www.playatlas.com/index.php?/support-tickets/
  22. Thanks for the heads up. I must have missed that one. nm....was just part of another convo. On a side note, Mods moderating a forum and Developers/CMs working on the game or posting info have no relationship to each other. Moderators general find out key info at the same time as anyone else; and even if we knew something in advance, we could not talk about it anyway.
  23. That is why I posted along with moving. If I am wrong, they can tell me and I can move it. Not rocket surgery. Also, was not giving advice, was providing the reason for the assumption of PVP. Hence, the semi-colon(;) and not a new sentence or paragraph. But, only needed to edit my post once.
  24. What MODs? Mods are run on the server first, and then, if you connect to that server, those same Mods are loaded by your game. If you disconnect and reconnect, those mods are again loaded for that session. This only works for a PC running the game through Steam and connecting to a PC server. It does not matter which Mods a user subscribes, the only Mods that are loaded are those that the server runs. However, as I recall, a Crossplay server does not allow Mods, as the XBox client cannot use Mods. There would be many issues if, somehow, players were allowed to connect without their gaming session loading the mods being run by the server; missing structures, issues with stack sizes/weights, missing items, etc.
  25. I moved to PVP, as I am assuming you are playing PVP; tax rates do not hurt you on PVE.
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