Thank you, yeah five days almost killed me as I love Atlas lol.
I do agree, since it is an ongoing issue and has been for years and years there should be a step by step guide and maybe they will eventually work that in, we can always hope.
I think your quote is directed at the devs, my point in the post and what the post is mainly about is that I never have issues getting help when I turn in a ticket because I am exact on my information I give, I posted this so others can see it and know what to do, if one turns in a ticket and is not specific how are the ones that fix the tickets supposed to fix it?<Rhetorical.