If you guys need a better Public Relations, I would be happy to discuss with you. This Q & A only answered ONE question that everyone on the discord is talking about. The Q & A talking about future additions to the game, when there are a lot of questions regarding the game's current condition that people would really like some answers to. This is kind of customer service 101, to retain the current players and keep your current customers happy. Otherwise, you'll lose them, and they may not come back. Plenty of other developers putting out similar games. I would think player retention would be a top priority. Focus inward before focusing outward. I am a modest gamer, I only play at night when my wife and kid go to sleep, lol, but really do enjoy the game. However, I have been experiencing some serious problems with the game, keep getting kicked out, and unable to spawn back in without getting kicked out again. I would be happy to share my experience more with you for a better understanding of a basic user on an Xbox.
My two cents anywho.