Hot spot issues

[Seth Eaves 0]

Anyone else playing on a WiFi hotspot having issues loading into official servers?   I can join unofficial and non dedicated but not official.   I can go next door and use my neighbors internet and it works,fine.  But the three hotspots I have at home will no longer work.  All i get is failed to retrieve address.   Both on Xbox and pc.  It happened the day of the farmhouse patch. Game crashed about 4 pm and haven't been able to get on since.   Lost everything i worked for the first few weeks.   Anyone else having this issue?  My internet provider says it has to be atlas that changed something. 

[Whitehawk 382]

I used to have this problem with my xbox when I had a changing ip address. I thought microsoft musta fixed the issue though cos it doesn't happen on my xbox now. I know most hot spots aren't classed as secure connections though, could it be that?

[Seth Eaves 0]

I'm not sure.  I have played off these same hotspots for three years between ark and many other games before starting atlas in november.  I can play unofficial and dedicated.  Just not official. 

[Whitehawk 382]

The crazy thing is even my home internet doesn't use a static ip address all the time. I had a nightmare with my games on xbox when this happened before. I even asked my provider to give me a static address, but they couldn't at the time. Although I know I can do it now I'd rather not have to. you'd think in the modern age of gaming that this sort of thing wouldn't happen.

[Nacona 111]

*same post also on the same topic at "feedback & suggestions"*

No connection to atlas official server since update v407(again) -> Stuck at PrimalGameData_BP loading screen.

 

I had this issue when i started trying to play official server end of 2019. I use hotspot/wi-fi too and my solution that works is using a VPN connection. This gives your connection to atlas server a static IP. I never thought about a static IP issue. Thanks for this tipp. Tried to refund the game after 20 hours in main menu that time but steam did not accept(only 2 hours playing allowed^^)

I hope some of you will help this to play atlas again. There are also lots of complains in steam forum about this. So if you can not connect first time to this servers or you played and it is not working use VPN. But be aware if  your game crashed when you play on a server already don't use the rejoin button. Always go with join and choose the server. It does not matter which grid you choose on the map as the games sends you back to the latest position.

I was able to play without VPN from December when I changed router settings and opened port etc to make xbox game bar usable.(most friends played Atlas on Xbox that time). But I have to use VPN now again because of the farmhouse update(v407).

Well in the meantime all friends changed to PC because of Atlas not playable on Xbox and based on that we use discord as the Xbox Game Bar is a total mess to use it on PC (not working) and it can't be used when VPN is activated either.