It was automated: "
Greetings Pathfinder,
Thank you for putting in this support ticket. Your submission has been placed under review.
Please note that during Early Access, in-game support is not available and utilizing this ticketing system is a way to identify game issues and trends for things we need to look into and fix from a technical/development point of view. At this phase in our development cycle, we will not be providing restoration for any items, creatures, ships or other in-game assets.
Please note that if you are wanting to report a bug that you’ve experienced with the game, you can do so here: https://docs.google.com/forms/d/e/1FAIpQLScwedjFUhMmNo0gR1XC5H5be7mqWSyhM86eFMy5pubJaHresQ/viewform?pli=1
If you are experiencing technical issues, please upload your dxdiag report and crash dump logs by visiting the link below: https://docs.google.com/forms/d/e/1FAIpQLSfcf2Ph3zLe0ZKX9yAYVJ5tNGyToJU7dPQ7jSuANRm9ygqofQ/viewform
We appreciate the time you’ve taken in letting us know about the problem and for your patience during this stage of development. We apologize for any inconvenience caused and are looking to patch out bugs and exploits as soon as possible.
Happy Sailing!
"
I earned the gold with salvage. I had about 3000 extra and the crew has a 7 day countdown to claim but my property only says locked. I rebuilt on a new island with a new salvage sloop now looking for sugars. Harvesting game gotta harvest.