Angel of Death13

Me and my friends where playing on grid E11 pve offical server last night at around 3:45 am GMT we all disconnected and couldn't log back in now 6 hours later and still cant log in went on another account on the map where you pick home region E8,E9,E10,E11,E12,E13 not showing went in different grid on the map when try to teleport to a bed in E11 screen gose white then I dont teleport also made boat sailed there I'm blocked as border is red cant get in how do I fix or is that server down atm?