The voice chat occurred on our 50k member Official ATLAS Discord, not in a private Discord or channel. It was within an hour of the stream ending, spontaneous on my behalf (and on my own time outside of work hours) as I was aware of some confusion and lot of questions in relation to the stream. I saw 100 or so people gathered in voice, asked another colleague if he would join with me to moderate whilst I spoke, shouted "I MUST GO TO MY PEOPLE" at him and joined the channel to talk with players. I love talking with our players and wanted to address their concerns and reassure them, and, going on the comments and messages I received, they were very happy also.
Jat joined later once he was able, to predominantly, listen in and get a read on player's concerns with me. During that time, approximately 300 or so people filtered in and out to ask questions and listen in. I spent about an hour and a half with them. It seems a player joined about half way through and broadcast some of the conversation on his stream unbeknowst to me at the time. I would like to reiterate that this voice conversation was not planned, it was held on our public and Official Discord, and it was done of my own volition and on my own time.
This spontaneous talk led to Jat and I sitting down together yesterday and using information gathered from the voice chat to write up the Recap you can find here in order to address player's concerns and questions on a wider scope and to a broader audience to make sure no one missed out. The voice chat directly facilitated being better able to identify where players wanted clarity on the Stream and, in my humble opinion, improved the quality of the Recap post.
I apologise if my response here may be a little blunt. It's quite disheartening to see some of the responses in this thread.
Could we communicate more on these forums? I don't think there's such a thing as too much communication across any of our official channels. Now the Roadmap is out to the community and Xbox has been announced we can be more forthcoming and responsive after a month or so of less direct activity in regards to Captain's Logs, posting in threads, posting on Discord etc. I understand some of you don't want to join the Official Discord and I'll remain aware of that and dilligent in cross-posting anything relevant here also.
As always, we'll continue to share info and respond to players across all of our Official channels: these Forums, ATLAS Discord and Twitter.
So you are openly trying to rationalize your unprofessional behavior for participation in an impromptu open voice chat for damage control for the video live stream for the company you work for?
If you were employed by me or anyone in my circles your employment would not last long, how does this even make sense to you to do?
Those two direct questions are not to be answered, but are questions the company as a whole needs to ask themselves. This is not a dig of any sort, but thanks for the insightful knowledge as to why none of these games you guys are producing have issues with growing the player bases.
Also to note, when your companies staff members take part in private chat channels, it is not good business practice at all. I have seen quite a few of you guys in discord channels (this includes live voice) through the years, and honestly, its quite disgusting to see how there are certain 'circles' formed within the larger communities in these games.
On the topic though of using specific channels to communicate out information, I am sure you have someone in the office or employed by one of the companies that can program a nice little tool to tweet out new forum posts as they are created by a certain account/subject, etc. You guys are a game developer, I am sure you have a lead programmer that would be able to fulfill that task, or maybe that is another part of this problem?
Are you old?
in General Discussion
Posted
So you are openly trying to rationalize your unprofessional behavior for participation in an impromptu open voice chat for damage control for the video live stream for the company you work for?
If you were employed by me or anyone in my circles your employment would not last long, how does this even make sense to you to do?
Those two direct questions are not to be answered, but are questions the company as a whole needs to ask themselves. This is not a dig of any sort, but thanks for the insightful knowledge as to why none of these games you guys are producing have issues with growing the player bases.
Also to note, when your companies staff members take part in private chat channels, it is not good business practice at all. I have seen quite a few of you guys in discord channels (this includes live voice) through the years, and honestly, its quite disgusting to see how there are certain 'circles' formed within the larger communities in these games.
On the topic though of using specific channels to communicate out information, I am sure you have someone in the office or employed by one of the companies that can program a nice little tool to tweet out new forum posts as they are created by a certain account/subject, etc. You guys are a game developer, I am sure you have a lead programmer that would be able to fulfill that task, or maybe that is another part of this problem?
Grumpy ol'man