Grid Network Failure Message

[deedlit 1]

Good evening ladies and gentlemen,

Maybe someone could help me with this error message I am getting.
Network Failure Message
Unable to query server info

So this happens when someone goes from my B1 grid to C1.
Now when I restart my server completely it loads in C1. So I thought, I go back to B1 because it worked before the server restart. Seems I got the same message.

My server specs:

Intel Xeon X5650 @ 2.67GHz 2 x 6 Cores.
196GB ECC RAM
Windows Server 2016

Connectivity to the server is not a problem and neither is the listing on the game browser. It is just so weird, it works and then it doesnt. Anyone has the same problem?
The screen shows it had done a Full Startup in 47 seconds on all 16 grids without error.

This is just speculation but it feels like it reserves are core for each grid and the 4 grids that is has to put on Hyper threading just give the problem. The server load is on 77% on the CPU in total even with players on it. I hope someone might be able to help or give some insight on the technical aspects of running an Atlas server.

_d

[coresync 0]

you use a Password on your Grids?

[deedlit 1]

Yes we do, All the grids have the same password. People join in through the ingame browser and not the server list of steam. So it "should" not effect the current 9.3 bug. I know the server list bug is going to be fixed in v10

[coresync 0]

mh, okay.