cavedog

Hello. Why do you guys do nothing against The NAZI sympathizers in The game? They have SS Steam names and build. Swastika platforms. Tickets will only be answered with copy past!?

Is this how Grapeshot deals with something like that ? copy past an answer  and its okay ???

REALY ????

if you want a few screenshots Pm me !

I got that in response to a cheat report after more than a month :

Thank you for putting in this support/report ticket. Please note that during Early Access, we are providing limited in-game support and utilizing this ticketing system as a way to identify game issues and trends for things we need to look into and fix from a technical/development point of view. At this phase in our development cycle, we will not be providing restoration for any items, creatures, ships or other in-game assets. 

If your ticket is one that requires further attention and is regarding an issue we are actively assisting with at the time, such as Company Ownership, Stuck Characters, Aimbot/Exploit/Third Party Program Reports, Player Reports, and/or Harassment, then we may reopen your ticket and contact you for additional information if we are unable to resolve it based on the information provided so far.

Please note that if you are wanting to report a bug that you’ve experienced with the game, you can do so on our bug report forum here:

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Free ticket to cheat 
Have fun playing this sh ** game

o/

9 minutes ago, Chucksteak said:

That sucks, but i have to ask. Do you also leave the store when your not first in line to checkout?

Players and whole company's have been banned for cheating and exploiting. Its a false statement to say they arent doing anything about cheaters or they arent providing support. They just arent catering to your specific report and informing you every step of the way in what you would personally deem an acceptable time frame. 

the player I reported still played on 27. 1.2018.

My Supp Ticket still says : waiting for answering.
From my point of view, the ticket is still open, nothing was done.

the player was still moving with normal speed ( with over 5k in his inv. ) 
Supp.Ticket still  unanswered , over 2 weeks !!!!

the player was still moving with normal speed ( with over 5k in his inv. )  Supp.Ticket still  unanswered , over 2 weeks.
just quit playing this shit!!!!

Report players is useless.

2 weeks ago we reported 2 exploiters.  The ticket is still open. the cheaters still playing.
I uninstalled the game 2 weeks ago. ther is no support 4 this game.

Fountain  quest = ridiculous  JUST FUCKING ridiculous!!!!!!

is there still no support in the game?