Imagine being such a shill that you defend losing your character 3+ times. Not all of us are able to put in hours upon hours into a character and be able to shrug off losing our progress.
Had the same problem as well. NA PvP - Changing regions from B10 to B11. Server went down or something, forced me to title screen. Upon logging in forced to create new character. I'm done with this game until this is resolved, this is absurd.