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  1. Game randomly crashes, could play for 1 minute or 1 hour, but it is doing it more and more often. Crash log attached.
  2. As I was trying to cross region from A11 to B11 on The Hydra's Den, the game encountered the following error:https://puu.sh/CB8YI/a7ba8cbd7d.jpgWhen trying to join back the server, a pop up informs me that the connection failed, because "There is already a player with this account connected!"I managed to reconnect a few minutes later, only to get this error again when crossing the next tile:Fatal error!VERSION: 15.1 AtlasGame.exe!AShooterHUD::UpdateMapMaterial() (0x000000013fc3c81d) + 7 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\shooterhud.cpp:3574]AtlasGame.exe!AShooterPlayerController::TickActor() (0x000000013fc6df4a) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\shooterplayercontroller.cpp:2562]AtlasGame.exe!TGraphTask<FTickTaskSequencer::FTickFunctionTask>::ExecuteTask() (0x0000000141203366) + 31 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871]AtlasGame.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x0000000140712228) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:939]AtlasGame.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x00000001407113dd) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:680]AtlasGame.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x00000001407141a0) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:1777]AtlasGame.exe!FTaskGraphInterface::WaitUntilTaskCompletes() (0x00000001407b9d29) + 17 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\async\taskgraphinterfaces.h:319]AtlasGame.exe!FTickTaskSequencer::ReleaseTickGroup() (0x00000001411ca299) + 85 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:188]AtlasGame.exe!FTickTaskManager::RunTickGroup() (0x00000001411d028c) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:999]AtlasGame.exe!UWorld::RunTickGroup() (0x00000001410030c6) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\leveltick.cpp:701]AtlasGame.exe!UWorld::Tick() (0x0000000141004521) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\leveltick.cpp:1227]AtlasGame.exe!UGameEngine::Tick() (0x0000000140f367f4) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\gameengine.cpp:1181]AtlasGame.exe!FEngineLoop::Tick() (0x000000013f4d8aaa) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launchengineloop.cpp:2449]AtlasGame.exe!GuardedMain() (0x000000013f4d355c) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launch.cpp:140]AtlasGame.exe!GuardedMainWrapper() (0x000000013f4db50a) + 5 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]AtlasGame.exe!WinMain() (0x000000013f4db638) + 8 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]AtlasGame.exe!__tmainCRTStartup() (0x000000014221150d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]kernel32.dll!UnknownFunction (0x00000000771f59cd) + 0 bytes [UnknownFile:0]ntdll.dll!UnknownFunction (0x000000007735385d) + 0 bytes [UnknownFile:0]ntdll.dll!UnknownFunction (0x000000007735385d) + 0 bytes [UnknownFile:0] After verifying the game files, it worked for one crossing, but then crashed once again.
  3. I don’t know if it’s a coincidence but after I entered F13 I started crashing when opening map. Then I died and crashed because it shows a map, I keep getting assertion failed and I’ve reinstalled, verified game cache, rebooted pc. Don’t know what to do is there a fix to this yet??
  4. Hello Devs, i played yesterday without problems, then i died and this crash came. Now this crash appears everytime i try to login. Crash Screenshot attached. (copying it is not possible)
  5. Heya there Mateys ... i bought Atlas 2 days ago , i installed it and tried to join, after im clicking on joining the server...im just geting freeze and then crash on desktop without any error can anyone of u help me solve that problem? i played ark from release now im just having problem to run atlas on same PC
  6. So this was going on last night and didn't seem to have any reflection on the grid server itself. But while trying to place a Large Stone Gate I was repeatedly having my client lock up and/or crash as soon as I keypressed to preview place a gate or when the preview render popped in. I was ultimately able to place the gate and gateway but had to essentially keep doing it blind till I finally got the thing where I wanted it by only being able to see the 3d directional points at the middle bottom of the model while standing pretty much dead center with a slight offset so it didn't collision detect, which I found slightly odd, with my character. The lockups/freezes required me to task kill the client and would have to either attempt to rejoin the server 1-2 times for the client to get past the PrimalGameDataBP load to get back in. Crashes were thankfully a bit easier but didn't give crash information at all...the client just straight up killed itself. If I can manage to find a crash log that has the information I can attach it to this post for the devs to use as related material to try and determine the issue but no luck in finding it so far.
  7. DEAR DEVS.... Why u disrespect players??? A lot of us have this problem and u even dont try to tell us what is wrong, or any solutions to fix this problem. I am writing this bug below: LowLevelFatalError [File:H:\YARKUpdate\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51] Ran out of memory allocating 1048576 bytes with alignment 0 VERSION: 8.56 KERNELBASE.dll!UnknownFunction (0x00007fff24c4a388) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e70e0651) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e71100e1) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7afd5c2) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7afcf76) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7b05106) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7056608) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e70557bd) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e751c7a9) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e751cb60) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7127996) + 0 bytes [UnknownFile:0] AtlasGame.exe!UnknownFunction (0x00007ff7e7127868) + 0 bytes [UnknownFile:0] KERNEL32.DLL!UnknownFunction (0x00007fff26fd3034) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007fff288b3691) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007fff288b3691) + 0 bytes [UnknownFile:0]
  8. I have been getting the same types of errors crashing my game ever since I've installed. Tried verifying files, reinstalling, low memory mode, updating drivers, etc. but still happens every time I play the game. It's always Array index out of bounds, although the array size varies between crash reports. Most common/recent report attached. Running window 10 64-bit Version 10.0.17134 Build 17134 MSI MS-7a58 Motherboard Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 Core(s), 8 Logical Processor(s) 32gb RAM/36.7GB VRM NVIDIA GeForce GTX 1080 Ti 1TB SSD
  9. Since the latest patch I've been unable to load past the initial screen after you load the game up. I've verified my game files on steam, as well as reinstalled the game to no avail the game still wont work. Here are my system specs and a screenshot of the error I get when game crashes. Hope the devs or whoever moderates these forums can see this and offer a solution or some explanation. oh and before I forget, I have tried running the game in low memory mode as well and this didn't work either. Operating System Windows 7 Ultimate 64-bit SP1 CPU Intel Core i5 4690K @ 3.50GHz Haswell 22nm Technology RAM 16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24) Motherboard ASUSTeK COMPUTER INC. Z97-E (SOCKET 1150) Graphics SyncMaster (1920x1080@60Hz) VX1935wm (1440x900@60Hz) Intel HD Graphics 4600 (ASUStek Computer Inc) 4095MB NVIDIA GeForce GTX 970 (EVGA) SLI Disabled I attached the screenshot.
  10. My atlas is always crashing when i try to join a server it doesn´t matte if it is offical or community. I dont know what to do anymore i tried a lot of things like low memory mode and a lot of other things. My PC is way good enough for the game so that should not be the Problem. Pls help and tell me whatever you guys know!!!!
  11. Before you call BS on that title please take a moment to hear me out there's a story. Server setup, unofficial server privately hosted on HP Workstation with an E5-2670 CPU, 64 Gb Ram, multiple SSDs. 2 ASUS Routers a RT-N56 and a RT-N66U. the N56 was setup as an AP. We have a 3x3 grid with 0,1 and 2,2 offline so basically a 2x3 with an extra tile in the middle. We are going to re-do our map so we had set up a new map B3, 1,2. This was a brand new zone. I was moving our galleon with 18 animals, 6 crew and myself driving. I had crossed several borders earlier and was heading into B3. Right as I went into the barrier suddenly the entire network goes offline. I was like WOW what insane luck that it goes offline literally as I'm transferring the bulk of our animals plus dozens of blueprints and resources. We had about 20 people on at the time mostly spread out but about 8 in B3, the new zone. I was crashed to desktop. I noticed that my entire LAN was offline not just inet but the LAN. I went and checked my routers and the N-56 was "on" but completely dead. It had the server connected to it via ethernet i was basically using it as a switch since I have to many hardline devices for the 4 meager ports on the N66U. Once I realized that my LAN was down I went to the server and shut down Atlas so that bad things wouldn't happen to everyone else, i.e. ships of the damned sinking ppl out sailing. I chalked the experience up to bad timing with my router kicking the bucket. I went and unplugged everything that didn't need to be hooked up at the time. I later got a 8 port gigabit switch to solve my not enough ports problem. Upon logging back in I was giving a spawn screen. It showed my Galleon and the 2 beds on it but when attempting to spawn it would attempt to load then kick back to the spawn screen. Over and Over. I was getting really worried. I finally spawned in B3 and when in B3 it didn't even show up on the map. But in C2 it shows as just a hair over the border into B3. After several fruitless hours of trying to find it and restarting the entire Atlas server and Redis multiple times it was gone. I logged out. While I am the admin that ship and everything on it was legit obtained. I had built it from scratch no cheats and was super bummed plus all the animals which was prob 20 Hours of taming work. Elephant, 2 Giraffes, Bears, Wolves and handful of chickens. Wolves were one of the worst tames cause frequently they get killed because they have their friends with them. One of the people in our company felt bad, he went over to where it showed it should be and criss-crossed the barrier multiple times. He messaged me hours later and said he found the animals they were all floating in the air right at the border and he was gonna try get close enough to whistle them. This made some sense as we had lost some animals before at the barrier they get de-sync'd off the boat and we'd actually recovered a giraffe that disappeared off the ship but still showed in the crew count after trying to whistle it where it had been did work and leaving the area and coming back it no longer registered in the crew. We found it about 3 hours later swimming at the barrier. This has also happened with ship crew they become ghosts. The ship thinks they are still on it and sails work like they are crewed, until you leave the ship for a while and it enters stasis or w/e Atlas does when nobody is around, then when you come back they are gone. We've found em at the border many times or sometimes in port after the ship leaves the area and comes back. Atlas has a WHOLE lot of bugs with this redis database business. Back to the story, when I got logged in he messaged me all upset, said when he got close to where they were at the barrier he crashed to desktop and when he logged in his ship was gone. He also had a galleon with 5-6 animals plus a few crew on it. Now things were getting nuts, we started calling this area the Bermuda Triangle. Because I am paranoid about data backups I had a FULL backup of entire save data, including the redis DB. We tried just rolling back the ocean.atlas files but it seems that the redis db has master control on things. So we did a full restore and rollback. It sucked but 2 galleons and dozens of animals and crew gone everyone agreed to do the rollback. When I was in the process of doing the rollback I was making a backup of the current save data, like I said i'm OCD about backing things up. I noticed that our redis_atlasdb.rdb had massively increased in size from 32mb to over 320mb. Using FastoRedis to view the file I looked at a copy and there was an entry for "travel data' that had hundreds of entries. It seems it was caught in some sort of loop which caused the redisdb file to massively bloat. This confirmed to me that we had to do a full rollback. Pre -Transfer Glitch size Post transfer glitch size with what appears to be thousands of "travel data" entries. Fast forward to Monday Evening. I was being super cautious about this xfer. I did it when almost no one was on. First I went from A2 to B2 and traveled the entire length of B2 before moving down to b3. It really seemed to have a hard time doing the transfer but it did work and everyone came through no crash. All seemed well, however we have been having a problem with the ocean.atlas files suddenly bloating to massive size. Sometime around patch 9 it seems our ocean.atlas files started to get huge and it seemed related to harvesting with animals. Our server has been up since the first day they put out unofficial server files. Our A1 save file is only 86mb and everyone who has played has come through there as it's the default homeserver. We only had the one initially. Dozens of boats were built but all the materials were gathered by hand. On the grids where we started getting animals for harvesting the file sizes started to get really huge around patch 9. Several are over 400mb seems to have created a ton of lag. Server framerate with only 1 person on literally doing nothing but standing there will vary wildly from 30 (server framerate), to 10, 15, etc in some crazy mish mash and sailing on the ocean is a horrible experience. We started getting the same crazy lag on B3 as we had on C2. It was at this time i also noticed the B3 ocean.atlas had grown from 6mb when we moved in to over 123 mb in 2 hours. We decided that we would nerf gathering rates all the way back to x1 vanilla. We had them at x5 at this time and the insane berry harvest from an elephant was crazy sometimes 12-18k in a single swipe. But we felt we needed to wipe B3. So time to pack up AGAIN and move. I decided to start up C3 server but completely empty but for 2 islands, no ships of damned, no rain (aka water spouts). I felt it would be safer to go over into a basically empty server. I sailed over and as I crossed into C3 I intense lag at the border and crashed, again. Right at this time I saw that we were getting massive packet loss on our internet. upwards of 20% total packet loss. I was just dumbfounded that we TWICE right as i crossed the barrier I had this INSANE internet/network problem at the same time. (I have to access Atlas via external connection due to Net Reflection problems, so my local computer accesses the server as a normal public user. I VPN out then come back in. I have a pretty solid VPN and despite some extra latency I'm still under 60ms to my server. I opened up pingplotter to see what was going on and saw this. This regular pattern was super suspicious. I thought i was being DDOS'd, which didn't really make sense, so I checked my router. CPU pegs correspond to packet drops exactly. This was crazy I was starting to think I was being DDOS'd. I then checked the connections log and it was incredible slow to load and what it did had hundreds of connections per second coming from my Atlas Server. I at first thought they were inbound then noticed source was the server. Sadly i didn't get a SS of that but it doesn't really matter at this point. I was pretty sure I knew what was going on. I shut down the Atlas server and as soon as I closed it all down including redis packet loss stopped instantly. I now was quite sure the problem was corruption in redis caused by some sort of bad coding with server grid xfers with ships with lots of animals on it. I went and looked at the redis db file size. In the span of 20 minutes it had gone form 26mb to 173mb. Again it was full of those Raw travel data entries. FYI: I am not accessing the atlasdb live I copied the file during shutdown and ran a seperate copy of redis on a different port even to load the db to then access it with FastoRedis. TLDR & Conclusion Atlas grid transfers are very buggy and when moving large number of animals apparently anything over 5-10 it has a very hard time dealing with it and is so badly coded it literally spams thousands of connections and burned out a consumer router and crippled another one. The Asus N56 is totally dead turns on but doesn't boot to a working state. The N66U has a bigger processor and was able to not vaporize from the spam but it wasn't really working very well. I would imagine this has happened to others but if they are using hosting providers the commercial routers are able to handle the load, although it prob crashes the Atlas server eventually if the redis db just balloons until it can't function anymore. So Grapeshot @Jatheish @DebbySaurus You might want to look into this. I still have all the files and am willing to send the redisdb files even the ocean.atlas files. I strongly suspect this post will never be read by anyone with any authority or knowledge of the internal workings of Atlas and Redis from Grapeshot. But let it serve as a informational, comedic, or warning post about the current state of the game. Also, Grapeshot you owe me a new router.
  12. Game crashes VERY frequently like around every 20-30 minutes. Usually wont let me log in until i reopen the game a couple times aswell. Probaly has happened over 20 times in the last week, I only noticed it when they've patched the game not sure which patch though. Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:H:\YARKUpdateLIVE\Engine\Source\Runtime\Core\Public\Containers\Array.h] [Line: 572] Array index out of bounds: 391844 from an array of size 391844 VERSION: 9.392 KERNELBASE.dll!UnknownFunction (0x00007ffa78f6a388) + 0 bytes [UnknownFile:0] AtlasGame.exe!FOutputDevice::Logf__VA() (0x00007ff79cb85e58) + 159 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\misc\outputdevice.cpp:145] AtlasGame.exe!FDebug::AssertFailed() (0x00007ff79cb861a9) + 65 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\misc\outputdevice.cpp:220] AtlasGame.exe!<lambda_724430bca3521458782e560896467ff8>::operator()() (0x00007ff79bffbd8d) + 61 bytes [h:\yarkupdatelive\projects\shootergame\source\shootergame\private\shootergamestate.cpp:1833] AtlasGame.exe!TGraphTask<FAsyncGraphTask>::ExecuteTask() (0x00007ff79cb22ba3) + 54 bytes [h:\yarkupdatelive\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871] AtlasGame.exe!FTaskThreadAnyThread::ProcessTasks() (0x00007ff79cafcb17) + 0 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\async\taskgraph.cpp:1257] AtlasGame.exe!FTaskThreadAnyThread::ProcessTasksUntilQuit() (0x00007ff79cafc898) + 0 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\async\taskgraph.cpp:1150] AtlasGame.exe!FTaskThreadBase::Run() (0x00007ff79cafb26b) + 0 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\async\taskgraph.cpp:622] AtlasGame.exe!FRunnableThreadWin::Run() (0x00007ff79cbcd5c6) + 0 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73] AtlasGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff79cbcd498) + 8 bytes [h:\yarkupdatelive\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26] KERNEL32.DLL!UnknownFunction (0x00007ffa794e3034) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ffa7be41471) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ffa7be41471) + 0 bytes [UnknownFile:0] Crash in runnable thread RHIThread 01.07-11.31.36.crashstack Dump1658489504.dmp
  13. Alorune

    UE4 Crashes

    Hello, As seen from the attached files, I have been experiencing continuing UE4 related crashes that are ever changing. If there is a more appropriate location to go with this information, please state so. I wish to get such issues resolved for the Early Access to fully succeed. For some simple background, I was simply enjoying the game for anywhere between 20- 70 minutes then a freeze precured by "disconnected actions." Brought back to the title screen, with the errors seen, displayed. Each time this has happened I "Verify Integrity of Game Files..." through Steam. Each time this prosses fides and replaces one file. I do imagine, I will replace every file once through before the game runs uninterrupted. Thank you; unhelpful, trolls, and reps all.
  14. Hi all, i am playing on a different computer than i started with, and I am now regularly getting this error message that is attached (ATLAS_crash) and have included my DxDiag print out as well. DxDiag_1_5_19.txt
  15. Calthaza

    Game Crash

    Hi. After patch 9.2 I seem to get these crashed quite often. After these crashes, when i try starting game it stops at PrimalGameData_BP Need to validate game files to start game again, with 1 file missing.
  16. I keep getting this crash error even though I'm pretty sure I have plenty of memory. My specs are: Intel i5-4670k Nvidia RTX 2070 as well as 16GB of RAM. I've tried all the good stuff such as reinstalling the game, my drivers, and other more obvious basic methods. I'm looking for a more advanced level fix.
  17. When I try to join a server, 1 of two things happens, The game either crashes my PC completely or gives me this error message seen in the picture below. I can run ark perfectly fine and Ive reinstalled ATLAS 3 times already. help
  18. Anyone know the command line to Disable Merchant ships or atleast turn the rate way down. We are currently experiencing constant server crashes. I believe this is the root of the crashes due to 100+ ships in a single file line sailing the ocean. Thank you in advanced if you're able to assist!
  19. I always crash and crash and to many crash in a day... And always error says "out of memory".... And i always star low memory mode... Why this is? I have I5-4590 Gtx 150TI and 8 gb ram. and always crash 10-20min game..(another problem is a fast rejoin say "im already logged in).... I now buy 16gb Ram and waiting 1 week to instal my PC. I need help how to fix out of memory????
  20. This is a %100 reproducible crash making the game unplayable. Open Game Join server Open Map or Atlas tab Crash If dead... Open game Join server Crash This has been happening since 12/29 at around 1:30PM EST DxDiag.txt 12.31-13.40.11.crashstack Dump1127266608.dmp
  21. Cant log into any of the regions went to fetch a friend at M7 now I cant log in anymore after the famous timeout crash anyone have a work around for this or we waiting for next year
  22. My computer is a i7 7700k @4.8Mhz. all cores, 16Mb ddr4 3000, 1080 ti w/11mb. CPU and graphic card on a custom liquid cooling loop. I have no problem playing other games like BF 5, COD BO4, Star Citizen and Conan. I've tried it in various graphic settings. I've tried it in low memory mode. All with the same results. I know the devs are working hard. But can anyone explain? Steps I have already tried after a crash: Verify install (sometimes has error, 1 file falls to verify, says it will be reacquired) Restart Reinstall NA PVP servers
  23. Hi, i was attacked by a manta ray and was killed. When i died, the manta instantly became a shark and the message was displayed that i had been killed by a shark. I was then moved to the create a pathfinder screen with no option to go back. I had just put around 35+ hours into this char in the last 2 days (since buying the game) and have 2 territories which are set up quite nicely. I'm hoping that because i was in a company with my bro (invited him to my company and made him admin) that the territories will go to him? Thing is, i made a new char with the same name as i didn't have another option (as far as i know), and visited the first territory i claimed. The flag is still there but doesn't show an owners name, but does show the company name on it. I'm just waiting for my brother to log in to check to see if he has the claim to it or not / if he can invite me back into the company and basically see what happens. Will update the post later today. Anyways i just thought id let you guys know the issue is still occurring, i know that others have lost their characters also.
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