Search the Community

Hello, This bug, if it is a bug, is weird. I can play atlas without any issue but at random (it could be as soon as I launch the game or even after hours of playing) my screen freezes while I can still hear sounds. And when I say screen I mean windows freezes, I can't do anything, just hear sounds. After a while even sounds mute and there is no way out of it but a hard reset. And to be honest is something I hate doing. I don't know if it is related but on the windows event log, under system I get an error with an event ID 10016. I could give more details about it if you think it is related. Also my specs are: Windows 10 Processor: i7 -8700 3.20GHz RAM: 16GB Graphic Card: GTX 1080

update did not solve the problem of not being able to play the game yet it does not leave the menu even with the low memory option

Unable to spawn on the raft bed after I had a hard connection disconnect while traveling out of J9 towards I9. As soon as I hit the barrier, the game crashed and is preventing me from respawning on the bed. I used J9 to make a new raft to travel to the glitched one, which pops in and out at the barrier. Upon trying to get past the barrier again, another hard disconnect and unable to use the bed. Please check into this as a lot of resources were on that ship, I traveled across the map with it.

Intermittent crash since 5.4 Happens about once an hour, cannot duplicate on demand, just happens randomly Playing on official NA PVP A-6 server

Hey Guys, Recently i keep having Crashes, the latest one is the one below. any ideas ? Fatal error! VERSION: 6.2 ShooterGameServer.exe!FPxQueryFilterCallback::preFilter() (0x00000001416e3cf0) + 17 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:575] PhysX3_x64.dll!MultiQueryCallback<physx::PxSweepHit>::invoke() (0x000007fef29e0f93) + 67 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:406] PhysX3_x64.dll!physx::Sq::AABBTreeRaycast<1>::operator()() (0x000007fef2a9b4b1) + 220 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\scenequery\src\sqaabbtreequery.h:223] PhysX3_x64.dll!physx::Sq::AABBPruner::sweep() (0x000007fef2a98e1f) + 17 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\scenequery\src\sqaabbpruner.cpp:324] PhysX3_x64.dll!physx::NpSceneQueries::multiQuery<physx::PxSweepHit>() (0x000007fef29df2c8) + 33 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:815] PhysX3_x64.dll!physx::NpSceneQueries::sweep() (0x000007fef29de5f5) + 5 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:145] ShooterGameServer.exe!GeomSweepMulti_PhysX<0>() (0x00000001416ba297) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:1510] ShooterGameServer.exe!GeomSweepMulti() (0x00000001416d0a8c) + 89 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:1581] ShooterGameServer.exe!UWorld::SweepMulti() (0x00000001416e007a) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\worldcollision.cpp:157] ShooterGameServer.exe!AShooterCharacter::CheckAndHandleBasedPlayersBeingPushedThroughWalls() (0x00000001404450a5) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\shootercharacter.cpp:3758] ShooterGameServer.exe!APrimalCharacter::Tick() (0x0000000140191204) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\primalcharacter.cpp:4617] ShooterGameServer.exe!AShooterCharacter::Tick() (0x000000014047506b) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\shootercharacter.cpp:4408] ShooterGameServer.exe!AActor::TickActor() (0x000000014133a88e) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\actor.cpp:774] ShooterGameServer.exe!FActorTickFunction::ExecuteTick() (0x00000001413221fa) + 27 bytes [h:\yarkupdate\engine\source\runtime\engine\private\actor.cpp:149] ShooterGameServer.exe!TGraphTask<FTickTaskSequencer::FTickFunctionTask>::ExecuteTask() (0x00000001415b0956) + 31 bytes [h:\yarkupdate\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871] ShooterGameServer.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x0000000140e30c4d) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:939] ShooterGameServer.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x0000000140e30d5e) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:680] ShooterGameServer.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x0000000140e3a769) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:1777] ShooterGameServer.exe!FTickTaskSequencer::ReleaseTickGroup() (0x00000001415c4f35) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\ticktaskmanager.cpp:205] ShooterGameServer.exe!FTickTaskManager::RunTickGroup() (0x00000001415c8de2) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\ticktaskmanager.cpp:999] ShooterGameServer.exe!UWorld::Tick() (0x000000014146f10e) + 20 bytes [h:\yarkupdate\engine\source\runtime\engine\private\leveltick.cpp:1224] ShooterGameServer.exe!UGameEngine::Tick() (0x000000014140fc52) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\gameengine.cpp:1174] ShooterGameServer.exe!FEngineLoop::Tick() (0x000000014002bc4b) + 0 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launchengineloop.cpp:2443] ShooterGameServer.exe!GuardedMain() (0x0000000140026add) + 0 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launch.cpp:140] ShooterGameServer.exe!GuardedMainWrapper() (0x0000000140026b3a) + 5 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] ShooterGameServer.exe!WinMain() (0x000000014002c53a) + 17 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] ShooterGameServer.exe!__tmainCRTStartup() (0x00000001422c227d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] kernel32.dll!UnknownFunction (0x00000000775b59cd) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x000000007781383d) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x000000007781383d) + 0 bytes [UnknownFile:0]

Hey Guys, Dedicated server here, server crashed with the following message. any idea what i means ? thanks, Fatal error! VERSION: 6.2 ShooterGameServer.exe!FPxQueryFilterCallback::preFilter() (0x00000001416e3cf0) + 17 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:575] PhysX3_x64.dll!MultiQueryCallback<physx::PxSweepHit>::invoke() (0x000007fef29e0f93) + 67 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:406] PhysX3_x64.dll!physx::Sq::AABBTreeRaycast<1>::operator()() (0x000007fef2a9b4b1) + 220 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\scenequery\src\sqaabbtreequery.h:223] PhysX3_x64.dll!physx::Sq::AABBPruner::sweep() (0x000007fef2a98e1f) + 17 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\scenequery\src\sqaabbpruner.cpp:324] PhysX3_x64.dll!physx::NpSceneQueries::multiQuery<physx::PxSweepHit>() (0x000007fef29df2c8) + 33 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:815] PhysX3_x64.dll!physx::NpSceneQueries::sweep() (0x000007fef29de5f5) + 5 bytes [e:\arksvn_pc\engine\source\thirdparty\physx\physx_3.4\source\physx\src\npscenequeries.cpp:145] ShooterGameServer.exe!GeomSweepMulti_PhysX<0>() (0x00000001416ba297) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:1510] ShooterGameServer.exe!GeomSweepMulti() (0x00000001416d0a8c) + 89 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\physxcollision.cpp:1581] ShooterGameServer.exe!UWorld::SweepMulti() (0x00000001416e007a) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\collision\worldcollision.cpp:157] ShooterGameServer.exe!AShooterCharacter::CheckAndHandleBasedPlayersBeingPushedThroughWalls() (0x00000001404450a5) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\shootercharacter.cpp:3758] ShooterGameServer.exe!APrimalCharacter::Tick() (0x0000000140191204) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\primalcharacter.cpp:4617] ShooterGameServer.exe!AShooterCharacter::Tick() (0x000000014047506b) + 0 bytes [h:\yarkupdate\projects\shootergame\source\shootergame\private\shootercharacter.cpp:4408] ShooterGameServer.exe!AActor::TickActor() (0x000000014133a88e) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\actor.cpp:774] ShooterGameServer.exe!FActorTickFunction::ExecuteTick() (0x00000001413221fa) + 27 bytes [h:\yarkupdate\engine\source\runtime\engine\private\actor.cpp:149] ShooterGameServer.exe!TGraphTask<FTickTaskSequencer::FTickFunctionTask>::ExecuteTask() (0x00000001415b0956) + 31 bytes [h:\yarkupdate\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871] ShooterGameServer.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x0000000140e30c4d) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:939] ShooterGameServer.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x0000000140e30d5e) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:680] ShooterGameServer.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x0000000140e3a769) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\async\taskgraph.cpp:1777] ShooterGameServer.exe!FTickTaskSequencer::ReleaseTickGroup() (0x00000001415c4f35) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\ticktaskmanager.cpp:205] ShooterGameServer.exe!FTickTaskManager::RunTickGroup() (0x00000001415c8de2) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\ticktaskmanager.cpp:999] ShooterGameServer.exe!UWorld::Tick() (0x000000014146f10e) + 20 bytes [h:\yarkupdate\engine\source\runtime\engine\private\leveltick.cpp:1224] ShooterGameServer.exe!UGameEngine::Tick() (0x000000014140fc52) + 0 bytes [h:\yarkupdate\engine\source\runtime\engine\private\gameengine.cpp:1174] ShooterGameServer.exe!FEngineLoop::Tick() (0x000000014002bc4b) + 0 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launchengineloop.cpp:2443] ShooterGameServer.exe!GuardedMain() (0x0000000140026add) + 0 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launch.cpp:140] ShooterGameServer.exe!GuardedMainWrapper() (0x0000000140026b3a) + 5 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] ShooterGameServer.exe!WinMain() (0x000000014002c53a) + 17 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] ShooterGameServer.exe!__tmainCRTStartup() (0x00000001422c227d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] kernel32.dll!UnknownFunction (0x00000000775b59cd) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x000000007781383d) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x000000007781383d) + 0 bytes [UnknownFile:0]

Most people have been at least lucky enough to get to a loading screen but I cant even load the game, If I could get some help I would be very happy. I've tried the old ARK fix of deleting the Content and SearchFreeContent files from the ATLAS game files and then verifying the game and re-downloading the deleted stuff but I'm still getting the same crash. I figured having a lot of the same files as ARK the bug might have carried over the the old fix doesn't work for ATLAS. I've also tried uninstalling then re-downloading the game about four times, and ultimately I'm just frustrated now and considering just dropping this game all together because I cant even play it. So if anyone could help me out I would be very happy I've left the crash below for someone to look at. ************* LowLevelFatalError [File:H:\YARKUpdate\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 227] Result failed at H:\YARKUpdate\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:303 with error 8876017C VERSION: 0.0 KERNELBASE.dll!UnknownFunction (0x00007ffeb618a388) + 0 bytes [UnknownFile:0] AtlasGame.exe!FError::LowLevelFatal() (0x00007ff7780cdc71) + 0 bytes [h:\yarkupdate\engine\source\runtime\core\private\misc\outputdevice.cpp:354] AtlasGame.exe!VerifyD3D11Result() (0x00007ff778496f70) + 100 bytes [h:\yarkupdate\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:227] AtlasGame.exe!FD3D11Viewport::PresentChecked() (0x00007ff7784999a6) + 47 bytes [h:\yarkupdate\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:303] AtlasGame.exe!FD3D11Viewport::Present() (0x00007ff778499f0c) + 0 bytes [h:\yarkupdate\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:491] AtlasGame.exe!FD3D11DynamicRHI::RHIEndDrawingViewport() (0x00007ff77849a74e) + 0 bytes [h:\yarkupdate\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:612] AtlasGame.exe!FRHICommandListExecutor::ExecuteInner_DoExecute() (0x00007ff7784fc6b1) + 0 bytes [h:\yarkupdate\engine\source\runtime\rhi\private\rhicommandlist.cpp:249] AtlasGame.exe!FRHICommandListExecutor::ExecuteInner() (0x00007ff7784fd172) + 0 bytes [h:\yarkupdate\engine\source\runtime\rhi\private\rhicommandlist.cpp:460] AtlasGame.exe!FRHICommandList::EndDrawingViewport() (0x00007ff7784fe90d) + 0 bytes [h:\yarkupdate\engine\source\runtime\rhi\private\rhicommandlist.cpp:1374] AtlasGame.exe!FSlateRHIRenderer::DrawWindow_RenderThread() (0x00007ff7796de38b) + 0 bytes [h:\yarkupdate\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:498] AtlasGame.exe!FSlateRHIRenderer::DrawWindows_Private() (0x00007ff7796dead3) + 80 bytes [h:\yarkupdate\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:670] AtlasGame.exe!FSlateApplication::PrivateDrawWindows() (0x00007ff7782481df) + 53 bytes [h:\yarkupdate\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:832] AtlasGame.exe!FSlateApplication::Tick() (0x00007ff7782488f1) + 12 bytes [h:\yarkupdate\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:999] AtlasGame.exe!UGameEngine::CreateGameWindow() (0x00007ff778853618) + 15 bytes [h:\yarkupdate\engine\source\runtime\engine\private\gameengine.cpp:543] AtlasGame.exe!FDefaultGameMoviePlayer::Initialize() (0x00007ff778600c0a) + 9 bytes [h:\yarkupdate\engine\source\runtime\movieplayer\private\defaultgamemovieplayer.cpp:73] AtlasGame.exe!FEngineLoop::PreInit() (0x00007ff776f36c35) + 59 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launchengineloop.cpp:1527] AtlasGame.exe!GuardedMain() (0x00007ff776f332d9) + 8 bytes [h:\yarkupdate\engine\source\runtime\launch\private\launch.cpp:112] AtlasGame.exe!GuardedMainWrapper() (0x00007ff776f3b2aa) + 5 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] AtlasGame.exe!WinMain() (0x00007ff776f3b3d8) + 8 bytes [h:\yarkupdate\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] AtlasGame.exe!__tmainCRTStartup() (0x00007ff779b1c23d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] KERNEL32.DLL!UnknownFunction (0x00007ffeb73c3034) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ffeb97d3691) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ffeb97d3691) + 0 bytes [UnknownFile:0]

The game has crashed when I was trying to connect. I tried and I got Connection lost for several times. Here there is the crash dump: https://www.mediafire.com/file/60ew3740571kkkx/Dump-1204315552.dmp/file

At first, I thought this issue was only present on ARK: Extinction. However, I'm getting these freezes on ATLAS too and it simply prevents me to play the game... I've never had this type of freeze on any other game that I've played. Symptoms:Computer freezes totally and randomly, leaving me with no solution other than hard rebooting it. It only happens when I'm playing, so not in the main menu. It happens no matter what I do ingame like idling, running, swimming, etc. When it happens, image is totally frozen and no sound comes out from my PC including ATLAS, Discord, etc. PC specs: OS: Windows 10 Pro 64 bits GPU: 1080 GTX RAM: 16GB DDR4 3000Mhz Motherboard: ASRock Extreme 4 series CPU: i7-7700K 4.20Ghz with a Noctua fan attached. I'm constantly monitoring GPU, CPU and RAM temperatures and they are always correct while playing ATLAS or ARK. RAM is never used at 100%, not even more than 60% when playing to ATLAS or ARK. Complete MemTest shows no error at all with my RAM. It's been since the release of Ark Extinction that I'm experiencing these crashes which prevent me to play.

The bug is in the title, I saw a shipwreck, went down to investigate and crash, came up with an error, trying to log back in takes multiple attempts, once I got back in, I could hear me swimming but a black screen then I crashed again, no error this time. I'm not the only one, server admin tried it and she too drowned.

Não consigo entrar em nenhum servidor atlas, só posso navegar pelo menu. Vocês teriam alguma dica para corrigir esse erro?

I click join and this happens.

cant connect to any server

I made it to the game world, although I'm getting another error after 10-15 minutes of gameplay: While I am here, I'd like to thank the devs for great support and patches so far - you are doing awesome job guys! Merry christmas!

I played on EU pvp and made a Home switch and closed my game while loading now i cant connect with the Server anymore because i get time out Help pls its so sad. I deinstalled it but it doesent helped- My Steam Name is CallMeMelone. At all sups pls help !!!! https://steamcommunity.com/profiles/76561198114664124/

Hi there, Two bugs to report. Both are menu or load crashes and game stopping. Bug1 Occurs a short time after opening the server selection menu. Seems fairly consistent, and you can be either in the process of selecting a shard to join, or navigating the server selection screen, and it will still happen. About 20-25 seconds in the error appears, seems time related rather than any specific action causing the crash, file attached. Bug2 To skip the above the error which is stopping me from joining a server, chose rejoin atlas, different error message and crash, and again consistent every time. File attached. Only comment on both is the path shown in the errors. H:\ . Did someone add their home drive path and forget to * or %% out the path prefix? H:\ is my home drive mapping to, just saying :). Thanks. BuckRogers25

On 3.0 we were on a raft and disconnected from E4 to D4. After being disconnected we cannot login anymore. It seems our characters are in limbo. We cannot join any servers. NA PVP E4 into D4 on Raft Okami Tok

Able to replicate on more than 1 pc, if you have attempted to join a server then go back and try another cluster it crashes the game with error like image

Was at the server select screen attempting to select a server. Once i selected NA PVP this popped up, which forced me to the desktop.