Good day.
I have a similar situation, I went through the portal, the game took a long time to load, and as a result, I turned it off.
Further attempts to connect are unsuccessful, I get the error "Failed to connect. Connection timed out", while I connect to any other servers without problems even to the pvp server.
I asked my friend from another IP, from another PC, to teleport and take the ship, but now he has absolutely the same problem. It can no longer connect to the server.
* I have verified the integrity of the game files
* tried to change IP
* and much more
the result is the same, I can't connect to the pve server, extremely sad.