AYBFunkyMonkey

This whole event lead to even worse corruption, eventually I couldn't get the server to launch at all, fatal errors every time. I ended up deleting everything and making a new custom map anyway because the default 2x2 grid map sucked. And yes I fixed the map issue, it was just getting the picture files named right in the right place. So I can use ARKon to shut down the grids cleanly, but how can I cleanly shut down the redis in the future to avoid this corruption? I can't just never shut it down, servers need to reboot for windows updates, steam server updates, etc.

This is happening to me too, please I really need a fix for this, its happened two days in a row now. I spent hours yesterday "restoring" all of my friends stuff back with admin commands. This morning I tried to change one option in the gameusersettings.ini to disable structure decay and now it is happening again when relaunching the grids. (I tried changing the option back to see if that caused it but it does not fix it). I don't know where to go to get support for this game, the discord is not responsive, this forum is not responsive. Their help ticket system does not cover anything outside of official servers, what are we supposed to do? --------------------------- The UE4-ShooterGame Server has crashed and will close --------------------------- Fatal error! VERSION: 207.3 ShooterGameServer.exe!APrimalRaft::OnDeserializedByGame() (0x00007ff695b65940) + 15 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\primalraft.cpp:313] ShooterGameServer.exe!UWorld::LoadFromFile() (0x00007ff696f5fa7d) + 0 bytes [h:\yarkupdatetest\engine\source\runtime\engine\private\world.cpp:7367] ShooterGameServer.exe!AShooterGameMode::LoadWorld() (0x00007ff695da425e) + 164 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\shootergamemode.cpp:2825] ShooterGameServer.exe!AShooterGameMode::InitGame() (0x00007ff695d906d4) + 0 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\shootergamemode.cpp:1240] ShooterGameServer.exe!UWorld::InitializeActorsForPlay() (0x00007ff696f5d1e6) + 45 bytes [h:\yarkupdatetest\engine\source\runtime\engine\private\world.cpp:3412] ShooterGameServer.exe!UEngine::LoadMap() (0x00007ff696f2d69d) + 0 bytes [h:\yarkupdatetest\engine\source\runtime\engine\private\unrealengine.cpp:10384] ShooterGameServer.exe!UEngine::Browse() (0x00007ff696f16bcb) + 43 bytes [h:\yarkupdatetest\engine\source\runtime\engine\private\unrealengine.cpp:8913] ShooterGameServer.exe!UShooterGameInstance::CheckConnectString() (0x00007ff695d5b399) + 0 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\shootergameinstance.cpp:3028] ShooterGameServer.exe!UShooterGameInstance::StartGameInstance() (0x00007ff695d68d1a) + 0 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\shootergameinstance.cpp:334] ShooterGameServer.exe!UGameEngine::Init() (0x00007ff696d694b6) + 0 bytes [h:\yarkupdatetest\engine\source\runtime\engine\private\gameengine.cpp:735] ShooterGameServer.exe!UShooterEngine::Init() (0x00007ff695d53ff1) + 0 bytes [h:\yarkupdatetest\projects\shootergame\source\shootergame\private\shooterengine.cpp:396] ShooterGameServer.exe!FEngineLoop::Init() (0x00007ff69585d19c) + 0 bytes [h:\yarkupdatetest\engine\source\runtime\launch\private\launchengineloop.cpp:2120] ShooterGameServer.exe!GuardedMain() (0x00007ff69585cc92) + 12 bytes [h:\yarkupdatetest\engine\source\runtime\launch\private\launch.cpp:128] ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff69585cd9a) + 5 bytes [h:\yarkupdatetest\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] ShooterGameServer.exe!WinMain() (0x00007ff6958628aa) + 17 bytes [h:\yarkupdatetest\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff697c8684d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] KERNEL32.DLL!UnknownFunction (0x00007fffc0f17974) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007fffc105a271) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007fffc105a271) + 0 bytes [UnknownFile:0]

I started hosting a server last night for myself and a few friends, setup on a 2x2 grid, and we played for a few hours. They informed me treasure maps were bugged, so this morning I was following guides online for renaming the .jpg's and such to get it working again. Anyway I was shutting down and opening the server grids and redis database multiple times to restart the server, and eventually I think I corrupted something, every time I launched a grid instance they would crash with a fatal error. So I tried to restore an automated backup that ran last night at 4:30 AM from Cobian backup. I figured the only directories that needed to be restored are "ATLAS Dedicated Server\AtlasTools\RedisDatabase" and "ATLAS Dedicated Server\ShooterGame\Saved" however after restoring those folders, and attempting to rejoin my server, I am presented with the "create new character" screen as though our characters are deleted. I tried this program https://redisdesktop.com/download to check the redis database, and it shows our characters there, so I know the database was not erased or anything... so how can I restore our characters?