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Grapeshot Admins
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Posts posted by Jatheish

  1. Ahoy Pathfinders,

    :anchor: Happy Holidays! :anchor:

    Later today we’ll be pushing out an update for both PC and Xbox, which contains a number of bug fixes, QOL improvements, and balance changes. We have a lot more changes to come and will be following up with another patch in January next year and more shortly thereafter! 

    We’d like to celebrate the holidays with something special, so we’ll be running a bonus Magic Mythos event! From Thursday the 19th of December, until Monday the 6th of January, the following bonus rates will be applied to our Official Network:

    3x Taming
    3x Harvesting
    3x EXP
    2x Gold

    :anchor: Latest Patch Notes (v402.5) :anchor:

    - Emergency ship ladders are now easier to use
    - Bow and crossbow can now damage Army of the Damned enemies
    - Added a new inventory sort option to “sort by type”
    - Improved inventory functionality to prevent items from randomly shifting around when transferring between inventories
    - When multiple items are sent to the hotbar, their “equip delay” timers will now countdown simultaneously rather than one at a time
    - Ships that are still being built in a shipyard will now refund resources for demolished parts
    - Weather and temperature conditions no longer drain hunger or thirst meters when refilling stamina
    - Increased meat and fish stack sizes to 100
    - Further reduced the shark aggro radius
    - Improved compass visuals to make it easier to read
    - Tiers of Nature’s Cry no longer stack with each other
    - Human NPCs can now ride in cargo harnesses and carriages
    - Removed all XP gains from the guillotine and noose
    - Players can no longer gain additional altitude when using a glider
    - If an explosive barrel is destroyed while being held, the damage is now always considered to come from the holder (and not a different source)
    - Decreased grenade damage vs. puckles and swivels by 80%
    - Decreased grenade damage vs. structures by 66%
    - Decreased grenade damage vs. players by 50%
    - Decreased grenade crafting cost by 40%
    - Decreased sword damage by 20%
    - Decreased blackjack chance to knock riders off of horses by 50%
    - Increased two-handed mace damage by 30%
    - Increased bola immobility duration on players by 10%
    - Increased puckle and swivel damage vs. players by 100%
    - Decreased Equilibrium buff attack damage bonus from 20% to 10%
    - Added a 20% Stamina Recovery Speed bonus to the Equilibrium buff

    Thank you so much for all the support you’ve shown us over the year and we like to wish each and every one of you a very Merry Christmas and a Happy New Year!


    Happy Sailing,

    Grapeshot Games

    :skull: For the latest dispatch on #playATLAS keep yer one good eye trained on this here information :skull:

    Natter n' chatter on Discord: https://discord.gg/playatlas
    Hear ye, hear ye on Twitterhttps://twitter.com/sailtheatlas
    Watch us scallywags on Twitch: http://twitch.tv/sailtheatlas
    Plus ye can band with us Pirates on Facebook: https://www.facebook.com/playatlasgame

    View full article

  2. Hey folks,

    We're currently investigating reports of players not being able to log onto specific bases as it causes the game to crash (application to shut down). If you are experiencing this on an Official Server, please fill out the information below. Specifically, having the location is most important as it enables us to carry out some data collection and analysis to identify why this is happening and how we can improve it going forward. 

    What type of Xbox are you using? (Is it a regular, S, or One X?)

    What network are you experiencing this on?

    Which grid?

    Which island?

    Do you have the CCC? This isn't something you're able to get on Xbox, however, if you have PC players in your company, they can help out: 


    Thank you very much!

  3. We've got a fix in the pipeline for maps, it's currently going through cert at the moment, unfortunately, it's not something we can fully put through its paces until it's in the live environment, so we'll have to see for sure whether this will resolve all cases.

  4. @BugeyedflyOkay that sounds like a different issue to the Comcast one. I will reach out to our hosts to see if there are any additional diagnostics we can run to identify why that might be the case. I assume your Xbox has its NAT set to open?

    Additional info re: Comcast, they say that the issue should be resolved on their end and if there's still any trouble, you can contact them directly. I reached out to them via twitter https://twitter.com/comcastcares but I am sure there are other avenues to explore too. 

    1 hour ago, BlunterNote571 said:

    I cannot join official or unofficial. It's always the same... unable to retrieve address, dashboard, or just kicks me back to server listings. 

    I played Ark for over a year with private and official servers no probelm. This isn't Internet or console related unless something in the game code is drastically different from Ark to make this happen. 

    There are some significant differences despite the similarities in mechanics and visuals. Are you able to see non-dedicated servers and join those? 

    On 10/21/2019 at 12:42 PM, BlunterNote571 said:

    Can see all servers...unable to join any of them (could join Freeport Servers when I downloaded trial, but can't join any server since purchase of full game  yesterday).

    XboX1 X

    4G LTE Dedicated Hotspot AT&T wireless

     KY, USA

    "Could not retrieve address" error 99% of the time. Occasionally it just times out or crashes game to dashboard.


    Out of curiosity, are you able to join Non Official Servers? Say an unofficial Nitrado?

    23 hours ago, Mike071689 said:

    I am having the same issue. I am unable to see the servers. I am renting a server from Nitrado and I can not see any non dedicated servers let alone the official servers. When I try it says no servers found. If I exit to main menu and try to go back into server list it is un-selectable. I have to restart game to get back in. Any news yet at all ?

    Playing on :Xbox One X

    Hardwired highspeed internet through broadband provider

    Location: Bend,Oregon 

    Cant access official or non dedicated servers or paid Nitrado servers

    could I know who your ISP provider is?

    On 10/17/2019 at 11:39 PM, StalkingWolf said:

    Ok, here are the details. If you have the issue, the news feed doesn’t come up.  Have reduced the “threat” down to 5 different strings. @Jatheish here is the info you need to fix it. I have it in picture format. I’m not typing this out. If you need a higher quality image, I can email it to you. The three picture size is 16 meg total. Your site doesn’t support that size. 

    Let me know if you need more details. 




    Thank you very much for the additional information! I have followed up with Comcast and I believe this is a change that they'll have to make, but I am not sure when that'll be. I will ping them again.

  7. Hey guys,

    Currently looking into reports about players either not being able to join or see Official Servers on the Xbox. Please note that this is different to a single server being offline, or the fact that Blackwood servers are not displaying in the Unofficial Filter (we have fixed this internally and will be patching it asap). I am specifically talking about those who have never been able to join our Official Servers (it always times them out), or those who do not even see the servers list in the client. If you could fill in the information below, it'll help us get to the bottom of the issue. 

    Please specify your problem:

    - I cannot see Official Servers

    - I can see Official Servers but I am unable to join them

    Are you able to see other types of servers? 

    - Unofficial

    - Non-Dedicated

    - Both

    Are you able to connect to Unofficial Servers?

     - Yes

    - No

    What Xbox are you playing on?

    - Xbox One

    - Xbox One S

    - Xbox One X

    - If more than one, please specify.

    Where are you located?

    Please include the country and the city/state

    How do you get your internet? 

    Please specify whether it's provided via an internet company or mobile phone/cellular company (name them) and whether you're hardwired (ethernet) or on wifi.

    Are you on Comcast, if so have you tried to disable the XFi Advanced Security Features? (More info)

    - Yes, that fixed it

    - Yes that did nothing


  8. I'm going to lock down this thread as this specific issue was resolved by our latest client-side patch, however, if you are still experiencing similar problems please create a new thread and we'll investigate (and escalate to a mega-thread if more info is warranted). 

    • Like 2

  9. 13 hours ago, Marian Manson said:

    Why I don't get experience points at the beginning  SP game ?

    It's actually a bug with Freeports atm, we do have a fix submitted to certification (and we'll be releasing it today for PC, as it's clientside only). Have just posted this thread in the bug section: 

    I know this ruins the new player experience in these game modes atm so hopefully these workarounds can help you manage until we get the fix through certification! 

    • Like 1

  10. Hey guys,

    There is currently a bug that makes it so players aren't able to gain experience points in Freeports on Single Player and Non-Dedicated. The good news is that we've fixed this internally, a patch will be going out for PC tonight and we've got a fix with Microsoft (including a bunch of other stuff), so hopefully, that can go out as soon as possible.

    In the meantime, there are some possible workarounds that could be explored via cheats or changing your server settings.

    Workaround 1:

    Before starting a single-player or non-dedicated session, you can change the game settings to increase certain things such as the rates. This will make it so you can harvest and gather the items much more quickly without tools in order to acquire a ship and sail off the Freeport grid.

    Workaround 2: 

    You can use cheats! First of all, to unlock the cheat bar, do the following:

    Go to the pause menu and simultaneously press LB+RB+X+Y to pull up the admin bar.

    Now that you've got this bar open, you can either teleport to a new location:

    cheat TP M6 -198788 -196971 125


    You can spawn in a bunch of items to get you started:

    cheat gfi weaponstonepick 1 0 0

    cheat gfi weaponstonehatchet 1 0 0

    cheat gfi clothh 1 0 0

    cheat gfi cloths 1 0 0

    cheat gfi clothp 1 0 0

    cheat gfi clothgl 1 0 0

    cheat gfi clothb 1 0 0

    cheat gfi campfire 1 0 0

    cheat gfi waterskincraftable 1 0 0

    cheat gfi yarkspear 1 0 0

    These are the basic items you can spawn in to help you get off the Freeport and then after that, you can continue as normal 🙂

  11. On 10/9/2019 at 10:33 PM, X its Ghoul X said:

    I’m having a some what similar one when I go to host a host non dedicated it crashes my game instantly lowkey might refund 

    This crash sounds likely related to the party issue which was identified last night, additional info:


    On 10/9/2019 at 6:36 AM, SearScrollFTW said:

    On the Main Menu where it says “Press (A) to continue”

    When i press “A” it does absolutely nothing.

    As for this, do you have multiple controllers plugged into/selected on the Xbox? We've had similar reports and the outcome has been to try the other controllers out.

  12. We have 1 major fix for stalls/perf coming in this upcoming client patch, and the patch following that one will fix another major one (the most common people experience). There are some temp workarounds that can be explored right now:

    Servers from Nitrado will be available after this first client patch goes out --> it's currently in cert 🙂