i put in multiple tickets and no response to any of them after logging in and my galleon was gone only thing left was the dingy no wreakage no nothing it was anchored in front of my base and every plank was full health and chest had repair supplies always and crew had food i always double check that before logging off, do like the other 4 peps in the company i am quiting this game and uninstalling they dont not care at least they can do is respond to the tickets,this game is way to grindy for you to lose stuff like a galleon and for them not to care it is sad thing