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Jerryn

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Posts posted by Jerryn

  2. Posted

    1.  As this original post/thread has transformed, it is more about markets, currency, jobs, etc., so I am moving it to the Market Place. 

    2.  As such, this is being treated as an ad.
          - So this will not be a place for conversation, debate, or negative comments.
          - This ad should be exclusively about the bank, or the it can be merged with the trading ad (or vice versa) and the other removed.
          - Bump once a day; any questions can be answered then.

    3.  For anyone who is not interested in something any ad, including this one, has to offer, please move on.

    4.  If you think another player or company has violated the CoC please open a Support ticket.   Do not use the forums for witch hunting; this is one time only reminder.

    5.  If you think someone is breaking the forum rules, please use the Report feature; but do not use the Report feature for commentary or opinion.

    6.  I will  be monitoring and take additional actions as necessary for any/all involved.  Additional commentary will not be needed; you can use Report and Support, as appropriate, for any issues.

  4. Posted

    14 hours ago, LemdogE said:

    Here is my question: why was my character deleted off the one and only pve Xbox server after buying day one?

     

    when I bought ark Xbox day one, while in early access and after, I never lost my character? (Until legacy servers were made)

    If there are major changes to the game and/or servers, a while can be necessary.  In the case of the most recent one, they re-orged the servers, grids, islands, and such.

  5. Posted

    2 hours ago, Ajax Crevinas said:

    My company (Dark Vanguard, PvE, home island C11) just received a server admin message from an admin who added himself to our company and told us we had 48 hours to remove "all spam structures surrounding C11" or action would be taken on our company.  The admin then removed himself from the company, so I'm posting here as I don't know any other way of contacting him. 

    Our company does not have "spam structures" on our island.  I don't know what the admin is talking about.  If he wants to reach out and clarify this statement, and tell us how exactly we are violating the code of conduct I would be happy to speak to him. 

     

    Your best option is to create a support ticket and including any information you have, including images from your admin logs, tribe name, server, etc.  Support/GMs do not monitor the forums and main interact through the tickets.

    https://www.playatlas.com/index.php?/support-tickets/

    Please note that tickets are reviewed in the order they are recieved.

  6. Posted

    2 hours ago, MunchATG said:

    Hi guys and gals. Anyone have any ideas why the updates for this wont download at anything over 5mbps? I wouldn't mind but I have 250mbps connection for a reason!

    That is a question for Steam, as it is their software and servers that handle the downloads and installs.

    I still have issue with getting it to use my SSD for downloads, instead of old HD I have for older/smaller games and other storage; makes the install part take longer than necessary.

  7. Posted

    29 minutes ago, Matty2timez said:

    Tell me about it... I got captured and put in a cage with a friend. The people who captured us are calling us n-words in the voice chat and are refusing to let us out unless we Venmo them money. I usually play this game to escape real life. Honestly don’t mind being caged up. Happened in Ark to me a few times. But this is just sad that you play a game to escape the real world and people are still calling you an n-word in the game and trying to take money from you. 

    If this is happening, you need to record whatever you can and open a support ticket:  https://www.playatlas.com/index.php?/support-tickets/

    There are two items there, that would appear to be against the CoC: https://www.playatlas.com/index.php?/code-of-conduct/

  11. Posted

    13 hours ago, Cpt.Yarrr said:

    I got that, thanks tho.

    I meant this: - If you want to fight, fight in game, in PMs, in private, or most anywhere else.

    Fighting does not always mean combat(at least the physical/virtual).  People fight through words all the time.   For example, you can put up billboards to advertise your thoughts, so long as you don't violate the CoC;  don't try to block them while trying to get your point across or enter the role of harassment.   Cool and collected comes across much better than demanding or foaming at the mouth.

    Not sure if it still works, but you used to be able to declare war in PVE, though an Admin of the other company has to accept it.   So, with that said, if they are 'PVPers' hiding behind PVE, then they will wimp out with some lame excuse.  

    I do sympathize with the situation above, as it is pretty lame thing for someone to do.  But, sadly, there is always someone that is going to bend/break the spirit of the rules and think they are brilliant for doing so; though I would not agree with that assessment.  

  12. Posted

    3 hours ago, Tedster said:

    It was there for 3 hours, then destroyed.

    If the island is claimed/owned by someone else, then they have a 24 hour period in which they can destroy new structures. 

    Had you talked to the landlords prior to building there?  If not, they may be removing stuff for people they don't know or trust.  Or, they could just be mean and enjoy destroying other people's stuff; but it is still their right if they are the landlord.

  13. Posted

    No, there is not.

    1.  It can enter the realm of Naming and Shaming or Witch Hunting.   
    - If you think a player or tribe has violated the Code of Conduct, the you should open a Support ticket.
    - These types of issues cannot be resolved on the forums.

    2.  Post/threads like this usually lead to pile-ons, targeting, hearsay, harassment, wild speculations, they said/they said, and/or flame wars.
    - That leads to no where other than posts being removed and/or someone receiving a warning(s).
    - If you want to fight, fight in game, in PMs, in private, or most anywhere else.

  14. Posted

    8 hours ago, MunchATG said:

    Nope, still the same im afraid. Could it be because I'm trying to do this from my phone instead of pc I wonder

    Try it from a PC and let me know if that works.

    You might also try to sign-in (I know, you already are).  When you are on one of the support pages (https://support.playatlas.com/hc/en-us), see if there is a Sign In option in the upper right corner (will be next to the option for Submit Ticket).  

     

  16. Posted

    41 minutes ago, Sant said:

    hi i lost my player level 42 by accident i guess,  i don't know what happens but threes any wait i can get it back ? literally yesterday i spend 12 hours doing all my stones  please help !!!!!!!!. pvp na the krakens grasp xbox one / gt:testedthegoat .

    To contact in game support, you will need to create a support ticket: https://www.playatlas.com/index.php?/support-tickets/

    Tickets are reviewed in the order they are received.

    You may also want to list the circumstances.  Were you moving between servers?  Did this happen as you were logging in?   Which server?  

  17. Posted

    14 hours ago, ojoj said:

    hello my character has disappeared and 2 bases I was recently 3.07 today 8.07 and there is neither server nor form what is going on?

    Not sure if I understand the last time you logged in, however, NA PVE has been shutdown for now; only EU PVE exists.  Still both an NA and EU grid for PVP.

    And, all server grids were wiped and remapped.  This was done late on July 3 or July 4(depending on your time zone).

     

  18. Posted

    1 hour ago, WikiCode said:

    Dear,

    We have been playing in [PVE][UE] for some months and now, we see that our server has dissapeared. Is this true? We can only find one PVE server and our company, islands, animals, characters.... are not in there. Where is our stuff and characters? Have been lost? Is a hard reset?

    Please let me know whats going on, because the patch updates not give information about this.

    Regards

    All servers were reset and the entire grid redone.  Also, there is only one set of PVE servers right now, shared by all regions.

  21. Posted

    11 hours ago, Angel of Death13 said:

    Me and my friends where playing on grid E11 pve offical server last night at around 3:45 am GMT we all disconnected and couldn't log back in now 6 hours later and still cant log in went on another account on the map where you pick home region E8,E9,E10,E11,E12,E13 not showing went in different grid on the map when try to teleport to a bed in E11 screen gose white then I dont teleport also made boat sailed there I'm blocked as border is red cant get in how do I fix or is that server down atm?

    Outages should be report here:  https://www.playatlas.com/index.php?/support-tickets/server-outage/&do=form&d=21

    You can find this link in Support: https://www.playatlas.com/index.php?/support-tickets/

  22. Posted

    8 hours ago, SeroJ said:

    Look i mean the guy is a complete clown but he's threatening me IRL and it's kind of just.. lame. Like it takes all the fun out of shit talking or pvp in general.

    So can i post the screenshots of it here ?

     

    Is there an appropriate avenue to resolve this?

    I'm not like super upset but it's just lame. I'd rather it not happen if possible since I know some younger kids play as well.

     

    Thanks

     

    You should submit a support ticket: https://www.playatlas.com/index.php?/support-tickets/

    • Like 1

  23. Posted

    17 hours ago, Bitroaster said:

    what gave me away? was it the title of the topic "Coming back after one year.." ?! dang. got me there. 

    @SeroJ if it doesn't kill you. can you answer the question for this poor noob idiot. where did the PC Bug forum go ? 

    You can still post PC Bug Reports here:  https://www.playatlas.com/index.php?/forums/forum/75-bug-reports/

    The XBox part is a sub-forum that was added for the XBox launch.

  24. Posted

    14 hours ago, SeroJ said:

    ok first off to the guy who admits to aimbotting...lame dude.

    second off, why can't you name who you think is aimbotting?

    Because we do not allow Naming & Shaming / Witch Hunting on the forums.  At best, it accomplishes nothing.  At worst, it starts fights and flame wars based on the "they said" vs "they said" model; plus all of the people that like to pile on and throw in their insults.

    And, it is a rule that is put in place to protect everyone.  It does not take much work or talent to fake a few pics and post them as proof that someone was violating the COC; or they could just skip that work and just make the claim in a post.   

    In-game issues can only be handled through support tickets.

    And, I have no say over how support tickets are handled; I cannot even see them, except when people report their own ticket (which does nothing for your ticket).

    • Like 1
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