Same thing happned to me on EU PVE cant play game for last 24h.
Went from K5 to L5 game crashed and after that i get 3 kind of problems when trying to log in
1.Time out
2.Crash pic at the end
3.Spawn in middle of ocen frozen for like 30 sec and then Time out.
I dont want to delete player as i put like 30hours into it lvl 30+ build my first sloot