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Jean Lafitte

Pathfinder
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Everything posted by Jean Lafitte

  1. Yep, I saw that too. All of those images are provided by the Steam API. It appears Steam doesn't police that.
  2. I have two claims in neighboring grids. One tundra, one polar. Ownership of both is possible... keep reading. The Tundra Claim Tons of basic resources except fiber and metal. There is some fiber but not a lot. Very few metal nodes but gobs of metal 1 grid away on the polar claim. Gobs of fiber 2 grids away. Very low predator count. Bears, horses, pigs, cows, chickens, crows, albatross, a few wolves and lions to tame. A few snakes but not many. Large and small shipyard already on the claim. I can unlock them for your usage or you can build your own. There is an abandoned RSchooner and raft on the beach. Large single waterfront claim with multiple adjoining claims deeper into the island that can be opened up if you need. It's in the tundra so you'll want some fortitude. It does get cold but I run around in the daytime in hides. The Polar Claim The polar claim is also a deepwater claim. There are rocks and trees. It will let you establish an outpost near metal nodes and gobs and gobs of sunstone (the sunstone is unclaimed and not taxed. Neighboring claims are.. and they're not ours) The polar claim is completely undeveloped with no tax house on it. Here's the deal. There's a 20% tax on the tundra (which I may remove. I'm still undecided as to whether it's even worth it to collect), 0 tax on the polar. I'm looking for someone to use these claims. We have TONS of claims, more than we can develop, and are looking to open some up. These two claims, we have no plans for. The deal is, you stay on the claim until we're satisfied that you're not an asshat or a griefer (est. 1-2 months), that you're not going to piss off the neighbors (our allies) and that you're not going to vanish and make it a pain in the ass to get the claims back and I'll demolish and give you both if you wish (I'd suggest studying the map before you decide, there is overlap on both). If you're worried that we'll lock you out, that'll only happen if you become a serious dick. We have no need for any resources, structures or ships you plan to create or collect. We have too many of all of those as it is. The tundra claim is on the opposite side of the island from our main base so you won't have to worry about us knocking on your door every day but you will have the advantage of our resources. I'm pretty sure our cook can spare you a few seeds if you decide to become a pirate with a green thumb. Bonus: Build an animal pen and I'll give you a bear and a horse. Requirements: No asshats. Respect the claims. Respect the neighbors. We're all pretty friendly and help each other out.
  3. Aye! A few pints of Guinness and ye won't give a damn what yer wearin or even feel those keys. And if ye do, have another pint.
  4. Yes, I found it very realistic and exciting when in a thick fog I THOUGHT I knew where I was going and ended up smashing into a mountain with my schooner. *that was sarcasm but I do think the fog needs to stay*
  5. Ireland - "If you wake up in the mornin' and ya can see the hills of Donegal, it's gonna rain. If you wake up in the mornin' and ya can't see the hills of Donegal, it tis rainin." Just substitute your tundra island for Donegal and you'll be accurate.
  6. From Jat's twitter. Pathfinders, We are currently investigating connection problems on our Official Network. We'll update you when we have more to share. Thank you for your patience.
  7. Well, if I do set this up in a more permanent fashion, one of the things I want to do is run a 'chron' job every night to grab the latest list. By doing that, it could track the number of bans per day. If they ever expand that list to more than ID numbers, say a .csv with other info like date and reason, then yea, that would be easy to incorporate.
  8. Not sure. The Steam API describes it this way: NumberOfGameBans (int) Number of bans in games, this includes CS:GO Overwatch bans. Because Grapeshot publishes the list of steam ID's that are banned, it may be a case of them not adding those bans to Steam accounts and relying on the list instead, which is why they may not be showing up. Also, BattleEye keeps its own list of bans which it doesn't make public. Whether it adds those bans to the Steam ID, I have no idea.
  9. Once upon a time, @Jatheish responded to one of my threads and said he was considering what he called "a wall of shame" that would basically put on public display anyone who was banned from the game for cheating/using exploits. It would seem that he's been a bit busy or he's still undecided as to whether this is a good idea or not. Also, one of the things I've been curious about is some really far-out claims that Grapeshot is not banning any Chinese. Since I don't have the same tough decisions to make that Jat does, and curiosity killed the cat, I decided to do it myself and see of any if those claims were true. I got bored today and decided to write a quick WordPress plugin and slap it on one of my test sites. Basically, it grabs the steam ID's from the Atlas banlist here: http://atlasdedicated.com/pc/banlist.txt It then polls the Steam API and grabs various bits of info about that steam ID including game bans and stuffs it into a MySQL database. Some really interesting info popped up. Pay particular attention to the date the account was created. If it says 1970 then Steam didn't return a creation date. Many accounts are pretty new. The other thing to take a look at is 'last logoff.' I'm not positive of what this date/time represents but I'm going to guess it's the last time the Steam client was shut down. No info on when the last time it was started is available. And surprise... many of the names are Chinese. And I think I saw some Japanese and Korean names. A lot of the names... as you'd expect are simply 123. http://www.twistedvoid.com/the-atlas-public-stockade/ Take note, I ran this earlier today so that data is cached until the next time I run it. For now, I have no real plans to do anything with this unless you guys would like to have this in a more permanent home.
  10. I"m not quite sure how a bunch of lemmings running naked into a cave to remove a debuff would ever make sense. It certainly doesn't pass as content.
  11. Their shiny stuff is called marketing and your project will not be a marketing tool. Furthermore, anytime someone tried to hijack a thread to promote a pet project, I instantly classify that project as an attempt to gain personal attention and tend to ignore it.
  12. I paid <$4.00 for a gallon of milk once. The glue holding the seal on the top was stronger than the plastic jug. I wrote an e-mail to that company in my usual sarcastic fashion. The next day I had a response from their customer support. It wasn't a standard, 'thanks and fuck off' mail, it was a personal reply that was just as humorous as the one I sent. They even offered me a free gallon of milk which I politely declined. I still purchase their milk regardless of the fact that the seal is still a pain in the ass to get off. Why? Customer service. They listened. They didn't fix the problem, but they listened and responded. The kid next door shovels my sidewalk when it snows. He charges me $10 a pop to do it. When it's done, he always comes to the door and asks me if I think it looks good enough. It always does. The price I pay for a product or service should have no bearing whatsoever on the support I receive. Even a 10 year old child shovelling sidewalks knows that and that's why I give him repeat business. He cares what I think. It's just smart business.
  13. That depends on the situation. Prioritizing tickets is essential. If I'm stuck in a rock somewhere, can't kill myself and can't get out, I'd expect a response within 15 minutes. If I've been raft or pillar spammed, I'd expect a response within 24 hours. If I lost a ship because of a bug, a week, and that's if I even bother to submit a ticket. Again, if they don't have enough GM's to provide REASONABLE customer service, hire more. Don't use bug fixes as an excuse for not providing it, which is what they're saying. They will lose more customers from poor customer service than they will gain by fixing the bug that caused these issues. Fixing bugs and responding to customer tickets are BOTH part of customer service and neither should take precedence over the other. That being said, we can agree to disagree and I'm done repeating myself.
  14. And if you lose customers because it takes you months to fix that root cause and you use 'limited resources' as a reason to not fix those issues, that's acceptable? I didn't set the pricing model for Atlas. Their choices on how to price their game should not be an excuse for poor customer service.
  15. Once upon a time in Eve Online, I lost a very expensive ship to lag. I submitted a ticket. Within 24 hours, the ship was replaced. It took their GM less than 5 minutes to verify that loss and produce a replacement. It was missing a few modules but, I did get the majority of the items back. The impression that left on me was profound. It told me that, in my own little personal world, that CCP did give a shit about my enjoyment and making things right even when it probably wasn't their fault. And it cost them next to nothing to do that. That was probably 10 years ago and to this day, I still remember it. Why? It was great customer service. I paid a monthly subscription price for multiple accounts with CCP for over 12 years. How many accounts has Atlas already lost because of poor customer service and screwed up priorities? Correct. And until such time as that's fixed, GM's need to continue to delete them and do so in a timely manner. Period.
  16. I have never stated I wanted stuff back. I've never submitted a ticket wanting stuff back. As a matter of fact, I've submitted two tickets the entire time I've been playing and as far as I can tell, they were resolved, via GM's or other means. I currently have no complaints with the ticket system. I am stating though that players of Atlas are customers of Grapeshot and therefore, should reasonably expect customer service in a timely manner. If that means hiring more GM's to handle the issues, so be it. It's good for customer relations, it's good for customer reviews and it's good for sales. Jat saying that customer service was not a priority because they're focused fixing the reasons customer service tickets arise in the first place is just bad public relations. Making customers happy should always be a priority, whether it's support tickets or stomping out bugs. Replacing a lost ship as a result of buggy code? Yes. Replacing it because they took on 10 SotD's? No. Removing items used to grief another player? Without a doubt! And if that means using funds from Ark to prop up another game, well... that's what they're there for. To make even more money.
  17. https://en.wikipedia.org/wiki/List_of_badge-engineered_vehicles Atlas is a badge engineered Ark. Same code, different paint job, different name. And yes, it's all 'made in China'.
  18. And you're assuming I'm incapable of researching a company after I purchase a product? Maybe I have expectations from a company when I purchase their product... like reasonable customer support. But it's kinda like expecting to have a logical debate on the forums with a reasonable person without them resorting to ad hominems. I guess that's not gonna happen either. Oh, and for the record. I never said I lost anything and asked for it back. You assumed that too. Since you've resorted to insults, I'm done with you now. Bye.
  19. Umm, was that math supposed to prove your point that hiring GM's is not viable???? Shit, I better call my phone provider now and tell them to fire all of their customer support! Right, that's like saying the Chevrolet is Chevrolet's only make of car even though they're owned by GM.
  20. So, SteamSpy says there are between 1 and 2 million owners of Atlas. Damn, Wildcard/Grapeshot are broke and destitute! I did not know this. Perhaps I should leave now? Do you think they'll have enough money to pay the electric bill next month?
  21. A reasonable person should expect to receive timely customer support for products they have purchased. When that product is so defective that it is unusable for the purpose it was designed for there should not be weeks of waiting to be given a canned response. I should not have to spend days researching a gaming company just to find out what their customer support is like. I can go to any car dealership for any manufacturer, purchase a car and expect, and get, reasonable customer support. Why? Because they all know it's good for their business as it improves... watch this... customer relations. I have never played Ark and knew nothing of Wildcard prior to this purchase. Which means, you can just classify me as being totally unreasonable because I expect timely customer support because I paid for this product. That's what I've come to expect from every other game I've played and that's what I expect from this one.
  22. If I walked into a car dealership as a result of a flawed car design and the secretary, not the service tech, pointed to a sign on the wall... We're too cheap to hire enough mechanics. Please consider yourself a pedestrian for the next two weeks. You're damn straight I'd flame. Hell, I'd light a bonfire. __________________________________________ If I woke up one morning, logged into Atlas and found this in my harbor: ...and was then told, "Sorry, we don't have enough GM's to fix this for at least 2 weeks. But we are hiring dev's to prevent it." You're damn straight I'd flame. I'd light a bonfire under that one too!
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