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Athena Starbuck

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About Athena Starbuck

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  • Birthday 04/12/1970
  1. Hi, I play single player. As the title says, I go thru the loading process. I eventually reach the player screen, where I see my character health, my item bar at the bottom of the screen, etc. The music plays, and just before I see my character and where she is, the game crashes. I've already opened a ticket and provided logs. But I don't get any real response, and I'm still not able to play. So while I wait for Atlas to do something, I'm trying to figure things out for myself. In the past, I've had two main issues that were eventually resolved. One was resolved because of help I found online. So I'm hoping I can find help again from advanced players. I have Atlas installed on another computer for troubleshooting purposes. When I move an older version of the Atlas save folder to the other computer, it works. But that version is a year or so older. I copy the current version of the saved folder from the main computer, and the game crashes in the same way. So my question is, how can I update all the progress I've made from one saved folder to another? Can I migrate specific files from the saved version that will give me back most of the progress I've made. For example, what I've built. The tames I have. Or is there a file in the older version of the saved folder, I can copy to the newer version, that will make the game not crash.
  2. Hi, Today, I was playing a few hours. Eventually, I land on an island, and I start to explore. The game crashes. I start it up again, i keep playing, it crashes again. I try again, I get a message about my game not saved and not synced in the cloud. I've never gotten a message like that before. It also says, I can play, but if I do, it may affect my game. So I press cancel. I wait a few minutes, and try again. I click play. It crashes again. I restart the PC, start the game, same result. I try to login on another computer that has an older version of the game. It updates, and I login, it loads. My character is on an older ship, where I left off months ago. I figured, at least my character still exists. I go back to my gaming PC, the game crashes again, just before I can see my character. Basically, I start the game, I reach the login screen, pick singleplayer/host. I click play single player. I wait for the game to load. I reach the game screen with my overlay. The music changes. It's about to show my character view. It says loading... Then kicks me off, and back to the Atlas globe. I get the text screen with script. And I'm completely out and back to the desktop. I have opened a ticket. Maybe that will cause results.
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