I am still waiting, along with numerous other players who you Globally Banned recently for supposed "exploits" to find out why, or if we will ever be allowed to play again. We have still yet to be told what we did, or when this will be fixed or when we can appeal this decision. I have put in tickets, sent emails, etc. We did not intentionally cheat or exploit anything. We were all daily active players who love your game. Most of us are XBOX players who chat and played the game daily with friends. We were merged into in a large company, of which you banned every member. We just want to be able to play your game again, and we did not cheat or exploit anything on purpose or know anyone who did. Whatever action you took on all of us was way over board. Still love your game, and wish you all the best. Hoping to hear back from someone about this issue.