Lord Zardoz

Ice is easier to get, usefull if you are in tundra or Polar. Now for other regions you have to switch to salt, wich require a bit more work.

Tickets are not managed at all.

None on my tickets where managed, it seems the game is so dead they do not have even one support employee any more.

I have a ticket ( Ticket# 21816 ) reporting a psychatric case of a player that is planting Boards with insults, homophobics insults and death threats all overs islands and nothing has been done for 16 days, wich mean they have totally given up support because this is totally illegal worldwide not to ban this player.