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Karageek

To FIx the pending purchase problem

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To fix the pending purchase problem do the following.  It has worked for me and several others.

 

Click your name in the upper right of your steam client

Click Account Details

Click View Purchase History

Click the Atlas "pending" PUrchase

Click Cancel

After cancelling there is a button to "re-purchase" it went through immediately for me.

Update: I only have a single transaction on my bank account despite multiple previous attempts.

 

981189935_2018-12-22-16_28.53CroppedCapture.png.539258ce8046a2e7a280219e2337faa2.png

1931431690_2018-12-22-16_29.06CroppedCapture.png.db072819e11965d43589de618c1e1899.png

427455835_2018-12-22-16_29.20CroppedCapture.png.291fd4ff3f9885a12a55ea498973ee66.png

861989649_2018-12-22-16_29.25CroppedCapture.png.ee4c4ac8f1a9a4f2c1190cbc749d8b27.png

231597988_2018-12-22-16_29.35CroppedCapture.png.c2e1d276f037331fb2b93f25a990306a.png

 

Edited by Karageek
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3 minutes ago, Karageek said:

To fix the pending purchase problem do the following.  It has worked for me and several others.

 

Click your name in the upper right of your steam client

Click Account Details

Click View Purchase History

Click the Atlas "pending" PUrchase

Click Cancel

After cancelling there is a button to "re-purchase" it went through immediately for me.

981189935_2018-12-22-16_28.53CroppedCapture.png.539258ce8046a2e7a280219e2337faa2.png

1931431690_2018-12-22-16_29.06CroppedCapture.png.db072819e11965d43589de618c1e1899.png

427455835_2018-12-22-16_29.20CroppedCapture.png.291fd4ff3f9885a12a55ea498973ee66.png

861989649_2018-12-22-16_29.25CroppedCapture.png.ee4c4ac8f1a9a4f2c1190cbc749d8b27.png

231597988_2018-12-22-16_29.35CroppedCapture.png.c2e1d276f037331fb2b93f25a990306a.png

 

this worked for me thanks bud!!!!

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People need to see this as a lot of them are having this issue - hope it works for everyone!

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Just now, raz said:

People need to see this as a lot of them are having this issue - hope it works for everyone!

Agreed this work perfect for me 

 

Installing as i type this

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Note, this worked to get a purchase through, but there is still a double transaction on my bank account, So be sure to check that and we will likely have to follow up with Steam store support 😞

Edited by Lethality
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For me it is in my library but when i go to purchase history it is not there anyone know why. (it was not there on browser either)

 

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Can confirm that this works, though I didn't have a pending charge prior on my card when I went through the steps. Anyone that has a pending charge will likely have to wait until the next business day for that to drop off because handling money can be a pain sometimes.

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2 minutes ago, Moonie1 said:

Also give some rep to Abgeloust in this thread since he was the first to post it:

There is some incorrect information though, and in fact you do end up with a double charge.

 

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If you've locked yourself out of the payment process for too many attempts (as below), you can still gift yourself purchase of the game from another steam account. You're welcome.

094adfa0b62abd90b3848ec77abd7ae5.png

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6 minutes ago, haxorz said:

Do I get the money refunded to repurchase?

Of course! It goes through the Valve refund policy,

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