pollish Should there be community elected GM's to help with tickets?

[Dexter 31]

The system would allow for a select few per cluster ie NA PVE to have dedicated Game Managers elected by the community with an abuse report system added to the existing Support ticket system. It would NOT be a bunch of randoms but very similar to what we have on the forums already, where we have volunteers that're hand selected. The difference here is the community would vote, Grapeshot would have the final say. There'd be an Abuse report system for them, each cluster ie NA PVE would have maybe 5 in total, with limited powers meaning they couldn't wipe a company out or spawn in 1000 cannons. 

 

It has worked on the forums, it has worked with other games - when it is tightly controlled. It totally fails when it's an automated free for all, so I'm not proposing that. The idea is that while we're in EA for 3 years, we have the support we never got in Ark while allowing the company to keep its profit as it sees fit (they don't like hiring a lot of people for support tickets in EA, 100% understandable). Atlas is not Ark, Atlas can show you can have a well supported game even in EA while still staying profitable but also fair. And again, a report system so if there were ever any abuse, they would never see these tickets but the properly hired GM's would. It works in industry across the world, it can work here if implemented properly. 

 

Great Idea

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Bad Idea

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I like turtles

Edited January 22, 2019 by Dexter