Memory leak issue?

HelixU4 · January 22, 2019

Ahoy,

So after update to 15.35 my server has started to act weird.

It can crash even with just 1player on the grid. The grid runs out of memory.

My server is only using 50% of its memory when running the grids. There seems to be a sudden high spike in RAM CPU and DISK usage. Virtual memory is set to 32gb

LowLevelFatalError [File:H:\YARKUpdateLIVEReal\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51] 
Ran out of memory allocating 4584968192 bytes with alignment 0


VERSION: 15.35 
KERNELBASE.dll!UnknownFunction (0x00007ff80dc77788) + 0 bytes [UnknownFile:0]
ShooterGameServer.exe!FOutputDeviceWindowsError::Serialize() (0x00007ff68ebf93c3) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\windows\windowsplatformoutputdevices.cpp:95]
ShooterGameServer.exe!FError::LowLevelFatal() (0x00007ff68ebd0cd6) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
ShooterGameServer.exe!FGenericPlatformMemory::OnOutOfMemory() (0x00007ff68eb6a7f3) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\genericplatform\genericplatformmemory.cpp:52]
ShooterGameServer.exe!FMallocBinned::Malloc() (0x00007ff68ebed086) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\hal\mallocbinned.h:985]
ShooterGameServer.exe!FMallocBinned::Realloc() (0x00007ff68ebef5ae) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\hal\mallocbinned.h:1046]
VERSION.dll!FMemory::Realloc() (0x00007ffff8cf1f2c) + 67 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\hal\unrealmemory.h:110]
VERSION.dll!TArray<FString,FDefaultAllocator>::ResizeGrow() (0x00007ffff8cfb0de) + 24 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\containers\tarray.h:2035]
VERSION.dll!FString::ParseIntoArray() (0x00007ffff8cf6a06) + 24 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\containers\fstring.h:2565]
VERSION.dll!ArkApi::Commands::CheckCommands<ArkApi::Commands::Command<void __cdecl(RCONClientConnection *,RCONPacket *,UWorld *)>,RCONClientConnection * &,RCONPacket * &,UWorld * &>() (0x00007ffff8d074f0) + 0 bytes [d:\programs\ark\ark-server-api\version\core\private\commands.h:104]
VERSION.dll!AtlasApi::Hook_RCONClientConnection_ProcessRCONPacket() (0x00007ffff8d066c4) + 0 bytes [d:\programs\ark\ark-server-api\version\core\private\atlas\hooksimpl.cpp:131]
ShooterGameServer.exe!RCONClientConnection::Tick() (0x00007ff68e130424) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\rconserver.cpp:92]
ShooterGameServer.exe!URCONServer::Tick() (0x00007ff68e1305d1) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\rconserver.cpp:297]
ShooterGameServer.exe!AShooterGameMode::Tick() (0x00007ff68e21f1ac) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\shootergamemode.cpp:5688]
ShooterGameServer.exe!AActor::TickActor() (0x00007ff68f077bee) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\actor.cpp:775]
ShooterGameServer.exe!FActorTickFunction::ExecuteTick() (0x00007ff68f05f3da) + 27 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\actor.cpp:150]
ShooterGameServer.exe!TGraphTask<FTickTaskSequencer::FTickFunctionTask>::ExecuteTask() (0x00007ff68f2f0db6) + 31 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871]
ShooterGameServer.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x00007ff68eb6cf5d) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:939]
ShooterGameServer.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x00007ff68eb6d06e) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:680]
ShooterGameServer.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x00007ff68eb769a9) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:1777]
ShooterGameServer.exe!FTickTaskSequencer::ReleaseTickGroup() (0x00007ff68f3050b5) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:205]
ShooterGameServer.exe!FTickTaskManager::RunTickGroup() (0x00007ff68f308f72) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:999]
ShooterGameServer.exe!UWorld::Tick() (0x00007ff68f1ae11e) + 20 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\leveltick.cpp:1224]
ShooterGameServer.exe!UGameEngine::Tick() (0x00007ff68f14ef02) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\gameengine.cpp:1181]
ShooterGameServer.exe!FEngineLoop::Tick() (0x00007ff68dd1ce6b) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launchengineloop.cpp:2449]
ShooterGameServer.exe!GuardedMain() (0x00007ff68dd17c7d) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff68dd17cda) + 5 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGameServer.exe!WinMain() (0x00007ff68dd1d75a) + 17 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff69000497d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ff80e228364) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff810b95e91) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff810b95e91) + 0 bytes [UnknownFile:0]

Karageek · January 22, 2019

5 hours ago, HelixU4 said:

Ahoy,

So after update to 15.35 my server has started to act weird.

It can crash even with just 1player on the grid. The grid runs out of memory.

My server is only using 50% of its memory when running the grids. There seems to be a sudden high spike in RAM CPU and DISK usage. Virtual memory is set to 32gb


LowLevelFatalError [File:H:\YARKUpdateLIVEReal\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51] 
Ran out of memory allocating 4584968192 bytes with alignment 0


VERSION: 15.35 
KERNELBASE.dll!UnknownFunction (0x00007ff80dc77788) + 0 bytes [UnknownFile:0]
ShooterGameServer.exe!FOutputDeviceWindowsError::Serialize() (0x00007ff68ebf93c3) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\windows\windowsplatformoutputdevices.cpp:95]
ShooterGameServer.exe!FError::LowLevelFatal() (0x00007ff68ebd0cd6) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
ShooterGameServer.exe!FGenericPlatformMemory::OnOutOfMemory() (0x00007ff68eb6a7f3) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\genericplatform\genericplatformmemory.cpp:52]
ShooterGameServer.exe!FMallocBinned::Malloc() (0x00007ff68ebed086) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\hal\mallocbinned.h:985]
ShooterGameServer.exe!FMallocBinned::Realloc() (0x00007ff68ebef5ae) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\hal\mallocbinned.h:1046]
VERSION.dll!FMemory::Realloc() (0x00007ffff8cf1f2c) + 67 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\hal\unrealmemory.h:110]
VERSION.dll!TArray<FString,FDefaultAllocator>::ResizeGrow() (0x00007ffff8cfb0de) + 24 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\containers\tarray.h:2035]
VERSION.dll!FString::ParseIntoArray() (0x00007ffff8cf6a06) + 24 bytes [d:\programs\ark\ark-server-api\version\core\public\api\ue\containers\fstring.h:2565]
VERSION.dll!ArkApi::Commands::CheckCommands<ArkApi::Commands::Command<void __cdecl(RCONClientConnection *,RCONPacket *,UWorld *)>,RCONClientConnection * &,RCONPacket * &,UWorld * &>() (0x00007ffff8d074f0) + 0 bytes [d:\programs\ark\ark-server-api\version\core\private\commands.h:104]
VERSION.dll!AtlasApi::Hook_RCONClientConnection_ProcessRCONPacket() (0x00007ffff8d066c4) + 0 bytes [d:\programs\ark\ark-server-api\version\core\private\atlas\hooksimpl.cpp:131]
ShooterGameServer.exe!RCONClientConnection::Tick() (0x00007ff68e130424) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\rconserver.cpp:92]
ShooterGameServer.exe!URCONServer::Tick() (0x00007ff68e1305d1) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\rconserver.cpp:297]
ShooterGameServer.exe!AShooterGameMode::Tick() (0x00007ff68e21f1ac) + 0 bytes [h:\yarkupdatelivereal\projects\shootergame\source\shootergame\private\shootergamemode.cpp:5688]
ShooterGameServer.exe!AActor::TickActor() (0x00007ff68f077bee) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\actor.cpp:775]
ShooterGameServer.exe!FActorTickFunction::ExecuteTick() (0x00007ff68f05f3da) + 27 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\actor.cpp:150]
ShooterGameServer.exe!TGraphTask<FTickTaskSequencer::FTickFunctionTask>::ExecuteTask() (0x00007ff68f2f0db6) + 31 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871]
ShooterGameServer.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x00007ff68eb6cf5d) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:939]
ShooterGameServer.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x00007ff68eb6d06e) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:680]
ShooterGameServer.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x00007ff68eb769a9) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\core\private\async\taskgraph.cpp:1777]
ShooterGameServer.exe!FTickTaskSequencer::ReleaseTickGroup() (0x00007ff68f3050b5) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:205]
ShooterGameServer.exe!FTickTaskManager::RunTickGroup() (0x00007ff68f308f72) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\ticktaskmanager.cpp:999]
ShooterGameServer.exe!UWorld::Tick() (0x00007ff68f1ae11e) + 20 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\leveltick.cpp:1224]
ShooterGameServer.exe!UGameEngine::Tick() (0x00007ff68f14ef02) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\engine\private\gameengine.cpp:1181]
ShooterGameServer.exe!FEngineLoop::Tick() (0x00007ff68dd1ce6b) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launchengineloop.cpp:2449]
ShooterGameServer.exe!GuardedMain() (0x00007ff68dd17c7d) + 0 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff68dd17cda) + 5 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGameServer.exe!WinMain() (0x00007ff68dd1d75a) + 17 bytes [h:\yarkupdatelivereal\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff69000497d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ff80e228364) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff810b95e91) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff810b95e91) + 0 bytes [UnknownFile:0]

seems like you have something corrupted. I'd try a steamcmd update with Validate. Make sure you backup all your save and config files. Including redis.conf files as the steamcmd Validate will reset many config files. FYI, Unreal engine can't use a page file so if its out of ram its out. However, if this is something new then it is prob a corruption of some sort.

HelixU4 · January 23, 2019

After some testing it seems it is the CrossGridChat program which causes this, after exiting the CrossGridChat program my servers stopped crashing.

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