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MattOfSmith

Reporting a griefer/extreme use of racial slurs/now using third party cheats

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:skull: WOULD ALSO LIKE TO ADD MY PROFESSION IS A MARTIAL ARTS SCHOOL OWNER AND TEACHER. I DO METAL TESTING OF MY STUDENTS LONG BEFORE THEY HIT BLACK BELT. IF THEY ARE GOING TO LET WORDS BOTHER THEM TO THE POINT OF WHERE THEY MIGHT TAKE ACTION THEN I WONT TEACH THEM. YOU CAN CALL MY BLACK BELTS EVERYTHING UNDER THE SUN AND THEY WONT ENTERTAIN THE IDEA IT HURTS THEM ONE BIT OTHERWISE THEY MIGHT END UP IN JAIL FOR USING DANCE OF DEATH "KENPO" OR CLEAN YOUR CLOCK WITH A SPINNING HOOK KICK "TAEKOWNDO" :skull:

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You keep saying that as if it is some sort of qualification. My girlfriend is African, and?

Yes, I am offended and you don't understand free speech. Frankly because you are probably a child or not far off.

If you think it is OK to yell the N word over and over in an online game without repurcusions due to free speech, then you are as dumb as a rock and I have no further use in wasting my time explaining it to you.

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No sir you need to grow up!

Basic common sense is what your failing to grasp here!!!  This game infact all games are a public venue where certain common sense rule sets must apply!  If you can't understand that basic principle then the world is in trouble.  

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1 minute ago, Not Happy said:

You keep saying that as if it is some sort of qualification. My girlfriend is African, and?

Yes, I am offended and you don't understand free speech. Frankly because you are probably a child or not far off.

If you think it is OK to yell the N word over and over in an online game without repurcusions due to free speech, then you are as dumb as a rock and I have no further use in wasting my time explaining it to you.

:skull: UMMM YEAH I WOULD SAY IT DOES BECAUSE IT AFFECTED ME FIRST HAND AS A CHILD.... AS A CHILD! GROW UP BRO. :skull: YOU KNOW WHO ELSE CENSORED SPEECH??? HITLER OH AND SO DOES ISIS. YOU SUPPORT THERE RIGHTS TO BE OFFENDED? 

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1 minute ago, Sulfurblade said:

No sir you need to grow up!

Basic common sense is what your failing to grasp here!!!  This game infact all games are a public venue where certain common sense rule sets must apply!  If you can't understand that basic principle then the world is in trouble.  

A-effing-men brother (or possibly sister).

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1 hour ago, Trox said:

He is doing exactly what you told him to do; he is reporting this guy, unfortunately the only place to report anything is here on the forums. Until the devs come up with other ways to report people this is the only recourse anyone has for reporting toxic players. 

No, there is twitter and there is also the devs direct email. Their direct email is where most of the ark players at least send there reports in. 

The main reason for that being is if there is a special exploit that they don’t want people to see they will disclose it only to the devs. Same thing with the n word. People don’t want to see it so it should be sent directly to them

btw that would be the best way to get their attention anyways, even if the devs come on here, which they don’t, they get their feedback from twitter because they get directly notified. 

Please don’t tell me you think they have the time to come on here and go through threads. If that is the case no wonder nothing is getting done with the game.

either way they aren’t doing a good job at either

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1 minute ago, Scorpionshawn said:

:skull: UMMM YEAH I WOULD SAY IT DOES BECAUSE IT AFFECTED ME FIRST HAND AS A CHILD.... AS A CHILD! GROW UP BRO. :skull: YOU KNOW WHO ELSE CENSORED SPEECH??? HITLER OH AND SO DOES ISIS. YOU SUPPORT THERE RIGHTS TO BE OFFENDED? 

I feel sympathy for you.

You're still dead wrong about a simple concept that a child of 4 should be able to grasp.

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I completely agree with you, I have also seen racist messages and even flags in game, this is not acceptable and we need some sort or reporting system asap.

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Just now, Realist said:

No, there is twitter and there is also the devs direct email. Their direct email is where most of the ark players at least send there reports in. 

The main reason for that being is if there is a special exploit that they don’t want people to see they will disclose it only to the devs. Same thing with the n word. People don’t want to see it so it should be sent directly to them

btw that would be the best way to get their attention anyways, even if the devs come on here, which they don’t, they get their feedback from twitter because they get directly notified. 

Please don’t tell me you think they have the time to come on here and go through threads. If that is the case no wonder nothing is getting done with the game.

either way they aren’t doing a good job at either

The devs have listed no official path for reporting things, other than there is a bugs forum here.

So twitter is nice, and direct email, if you know it, is nice, but its not the official "how to report someone violating TOS" path.

And they still need to respond and do things about it, no matter where it is reported

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1 minute ago, Realist said:

No, there is twitter and there is also the devs direct email. Their direct email is where most of the ark players at least send there reports in. 

The main reason for that being is if there is a special exploit that they don’t want people to see they will disclose it only to the devs. Same thing with the n word. People don’t want to see it so it should be sent directly to them

btw that would be the best way to get their attention anyways, even if the devs come on here, which they don’t, they get their feedback from twitter because they get directly notified. 

Please don’t tell me you think they have the time to come on here and go through threads. If that is the case no wonder nothing is getting done with the game.

either way they aren’t doing a good job at either

Ok first off, it's some of their paid jobs to check the forums. Second, if you reach out to them anywhere else, they direct you to the forums. Sooooo, yeah.

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1 minute ago, Scorpionshawn said:

:skull: UMMM YEAH I WOULD SAY IT DOES BECAUSE IT AFFECTED ME FIRST HAND AS A CHILD.... AS A CHILD! GROW UP BRO. :skull: YOU KNOW WHO ELSE CENSORED SPEECH??? HITLER OH AND SO DOES ISIS. YOU SUPPORT THERE RIGHTS TO BE OFFENDED? 

hahahaha. oh boy. yeah they did. bit this is not about censorship, its about whats right. only because you are black, haven been insulted by others yourself or had it bad when you were a kid or whanot doesnt give you the right to insult others. it certainly doesnt give the right to call racists slurs all over the world.
your "free speech" people dont seem to get the point that saying something stupid, ignorant and hateful doesnt cout towards "free speech", it more ften than not counts towards hate, bigotry and stupidity. and theres some countries where racism might be socially acceptable and normal. that still doesnt make it right. 

yes we COULD ignore you people. instead  - the casual normal person with a bit of ethics, morals and human decency - decide and think this behavior should have no place in a videogame, much less in a modern society. 

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3 minutes ago, Realist said:

No, there is twitter and there is also the devs direct email. Their direct email is where most of the ark players at least send there reports in. 

The main reason for that being is if there is a special exploit that they don’t want people to see they will disclose it only to the devs. Same thing with the n word. People don’t want to see it so it should be sent directly to them

btw that would be the best way to get their attention anyways, even if the devs come on here, which they don’t, they get their feedback from twitter because they get directly notified. 

Please don’t tell me you think they have the time to come on here and go through threads. If that is the case no wonder nothing is getting done with the game.

either way they aren’t doing a good job at either

 

Erm, this is an official company forum that even has a bugs section, right?

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1 minute ago, archaegeo said:

The devs have listed no official path for reporting things, other than there is a bugs forum here.

So twitter is nice, and direct email, if you know it, is nice, but its not the official "how to report someone violating TOS" path.

And they still need to respond and do things about it, no matter where it is reported

 Nope, they don’t come on here. People want to feel they are making a difference on the forums. They are not. People on Twitter are.

if anything, the devs come on to the bugs sections to see what is wrong and then they will find out if they can fix it, at most.

they are on here. People get multiple replies from the devs on twitter. In fact some people have reported others on twitter and jat said he would look into it. Not going to happen here.

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1 minute ago, Realist said:

 Nope, they don’t come on here. People want to feel they are making a difference on the forums. They are not. People on Twitter are.

if anything, the devs come on to the bugs sections to see what is wrong and then they will find out if they can fix it, at most.

they are on here. People get multiple replies from the devs on twitter. In fact some people have reported others on twitter and jat said he would look into it. Not going to happen here.

This is just another example of so many poor business practice's that plague this company!

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1 minute ago, Realist said:

 Nope, they don’t come on here. People want to feel they are making a difference on the forums. They are not. People on Twitter are.

if anything, the devs come on to the bugs sections to see what is wrong and then they will find out if they can fix it, at most.

they are on here. People get multiple replies from the devs on twitter. In fact some people have reported others on twitter and jat said he would look into it. Not going to happen here.

Source?

Having actually worked in the games industry a number of years ago as head of IT for a QA and localisation company and being aware of the various feedback loops I'd say you are wrong.

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3 minutes ago, MattOfSmith said:

Ok first off, it's some of their paid jobs to check the forums. Second, if you reach out to them anywhere else, they direct you to the forums. Sooooo, yeah.

Nope. And I know that first hand because even the forum moderators on the ark forums were volunteers as they said so.

being a mod here isn’t a paid position. Jat is the community manager. He posts multiple times a day on Twitter because that is the best way to reach people and give updates. He most definitely does not have the time to read through forum posts.

and once again either way, there are so many threads about cheating that yours wouldn’t even be considered even IF they did investigate. 

Your case isn’t special and at least 100 people have already reported cheating. So for the sake of fairness jat would most definitely start with the earliest post and work his way down the list.

so even in a perfect world scenario and they start banning everyone it would still be months before they got to your case because you don’t deserve to cut the line

2 minutes ago, Sulfurblade said:

This is just another example of so many poor business practice's that plague this company!

I have told everybody that since the beginning. Nobody wants to listen. Guess they will just get the rude awakening and be surprised about it.

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5 minutes ago, Not Happy said:

Source?

Having actually worked in the games industry a number of years ago as head of IT for a QA and localisation company and being aware of the various feedback loops I'd say you are wrong.

There is no source. It’s called having common sense.

if you say I am wrong prove it. Where is all the post from the devs on here? 

I can easily say they don’t come on here because the proof is already here. Plus it really doesn’t matter where YOU worked.

i played ark for three years and I know how wildcard works. You don’t have a clue. Your experience means nothing when we are talking about a company that is completely different than yours.

their track record is my proof. You literally have nothing

Edited by Realist

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14 minutes ago, MattOfSmith said:

Ok first off, it's some of their paid jobs to check the forums. Second, if you reach out to them anywhere else, they direct you to the forums. Sooooo, yeah.

No they don’t. You haven’t actually contacted jat directly have you? Don’t bother answering. He would definitely not have said to go to the forums.

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11 minutes ago, Not Happy said:

Source?

Having actually worked in the games industry a number of years ago as head of IT for a QA and localisation company and being aware of the various feedback loops I'd say you are wrong.

so how come this is the official forum then ? whats its purpose then ? I mean we could all use twitter ot submit bug reports, suggestions and whatnot. we could reach more more people that way.. 

i have the lkingering feeling ever since I started submitting bugs and suggestions that nobody ever reads them anyways, except other players thatare fooled into believing this is in fact an official site that is looked into regularily by the devs. 

 

it also seems to me that threads and topics that are not "poluar" will get no exposure at all, even if they contain loads of useful and constructive informaitron and feedback

 

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1 minute ago, Realist said:

There is no source. It’s called having common sense.

if you say I am wrong prove it. Where is all the post from the devs on here? 

I can easily say they don’t come on here because the proof is already here. Plus it really doesn’t matter where YOU worked.

i played ark for three years and I know how wildcard works. You don’t have a clue. Your experience means nothing when we are talking about a company that is completely different than yours.

their track record is my proof. You literally have nothing

No need to get steamy fella.

You want me to provide proof to counter your unproven assertion?

Yes it matters where I worked, it doesn't give me a godlike staus of complete infallibility, but it may be more valueable then playing a game for a few years, as it was you  who started  presenting experiance as a qualification, both are an argument from authority which can be a fallacy.... but not so much in my case. Just saying.

I've played games since the 80's and been on the net since it was dial up and bulletin boards, I think I've got a failry good feel for it. I can even say why you don't see any direct dev feedback here, it's because it's a rabbit hole. That doesn't mean it isn't being read and any response will come in the form of an annoucement in a locked thread... such as the patch notes which are here and not on twitter.

1 minute ago, psykikk said:

so how come this is the official forum then ?

The response wasn't to you fella 😉

 

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4 minutes ago, Not Happy said:

 

The response wasn't to you fella 😉

 

I still would love to know. its an open theard in a public forum and I just want to know your opinion. 

fella.. 

 

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1 minute ago, psykikk said:

so how come this is the official forum then ? whats its purpose then ? I mean we could all use twitter ot submit bug reports, suggestions and whatnot. we could reach more more people that way.. 

i have the lkingering feeling ever since I started submitting bugs and suggestions that nobody ever reads them anyways, except other players thatare fooled into believing this is in fact an official site that is looked into regularily by the devs. 

 

it also seems to me that threads and topics that are not "poluar" will get no exposure at all, even if they contain loads of useful and constructive informaitron and feedback

 

Jat@studiowildcard.com

or his Twitter. He is the only one that is going to do anything anyways. He is proactive and he will forward it to the people it needs to get to.

26 minutes ago, MattOfSmith said:

Ok first off, it's some of their paid jobs to check the forums. Second, if you reach out to them anywhere else, they direct you to the forums. Sooooo, yeah.

This info is for both of you. If you choose not to use it you will get nowhere.

dont expect this to be resolved before a few months if you don’t do it the right way. Can’t believe there are so many threads on cheaters. Hopefully THOSE people will see this email address 

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5 minutes ago, Not Happy said:

. I can even say why you don't see any direct dev feedback here, it's because it's a rabbit hole. That doesn't mean it isn't being read and any response will come in the form of an annoucement in a locked thread... such as the patch notes which are here and not on twitter.

The response wasn't to you fella 😉

 

this is an assumption. a good one I agree, but it still is an ssumption you are making right here. 

other companies - in any industry - make an art out of funneling all communications to one dedicated, main channel. 

dedicated and specialised if possible, yet they "direct" communication. 

here i can go read patchnotes. details about those patchnotes I read on steam. why is that ? 

if devs can answer on twitter, why wouldnt they answer on the official forums where chances are equally big for others to see, if they wióuld tell them where to look for it. 

whatthey need is a bugtracker. a dev and feature tracker where suggestions that are made, are evaluated, are in design, are in testing, are in patchnotes can be seen. 

 

how freakin hard is that ? other companies do this quiet well. 

--- 

look how fast the thread changed form talking about griefers to communications  
 

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9 minutes ago, Not Happy said:

No need to get steamy fella.

You want me to provide proof to counter your unproven assertion?

Yes it matters where I worked, it doesn't give me a godlike staus of complete infallibility, but it may be more valueable then playing a game for a few years, as it was you  who started  presenting experiance as a qualification, both are an argument from authority which can be a fallacy.... but not so much in my case. Just saying.

I've played games since the 80's and been on the net since it was dial up and bulletin boards, I think I've got a failry good feel for it. I can even say why you don't see any direct dev feedback here, it's because it's a rabbit hole. That doesn't mean it isn't being read and any response will come in the form of an annoucement in a locked thread... such as the patch notes which are here and not on twitter.

The response wasn't to you fella 😉

 

No not “not so much in your case” in your case it is total fallacy. 

I have seen every bad decision they make and have co tinued to remake it. They have a very clear pattern of behavior that gets very predictable. When you see a clear pattern that is proof in itself.

it isn’t even my experience. It is everyone experiencing what they do. 

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4 minutes ago, psykikk said:

I still would love to know. its an open theard in a public forum and I just want to know your opinion. 

fella.. 

 

Got to be honest I'm a little confused, I'll see if I can answer you though. Just let me know if this doesn't cover it.

Of course this forum is read by people working for grapeshot. There is probably some lowly QA guy who goes through the bugs section looking for new stuff to put into the proper format of whichever bug reporting queing sytem they are using, this would be standard.

Yes they will use the forums as part of the whole feedback mesh for community feedback, I really don't get the notion that you think they wouldn't.

Will they respond directly? Highly unlikely as this is considered a rabbit hole these days. Feedback yes, but don't get involved would be a summary of the general policy I encountered.

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