Elric Melnibone 7 Posted December 28, 2018 How do you make contact with customer support or a Game Master (GM)? Share this post Link to post Share on other sites
Coggage 239 Posted December 28, 2018 Try the "Contact Us" link at the bottom of the page, maybe. Share this post Link to post Share on other sites
boomervoncannon 1,541 Posted December 28, 2018 Hrm.... Doesnt that sound like the sort of thing that ought to be stickied on the game’s official forums General Discussion page? Of course that’s assuming there is a CS dept to be contacted. But I’m sure GrapeCard would never launch a massive new EA game with experimental server types and attempting to hybridize two previously unmelded game genres into a single MMO without having a CS dept in place to handle the many issues bound to arise from such a cutting edge venture. Surely not. Probably just an oversight. Share this post Link to post Share on other sites
Hackjob 57 Posted December 28, 2018 2 hours ago, Elric Melnibone said: How do you make contact with customer support or a Game Master (GM)? Don't believe there are any GM at all. What do you need to contact them about. Game is sold through steam so they are customer service for general stuff refunds etc. Beyond that ???? Forums are here for questions Share this post Link to post Share on other sites
unfair 5 Posted December 28, 2018 Contact , ahah u kidding ? Go bug reports page and see every 5min post and no1care. Btw i tried "contact us" no way never return Share this post Link to post Share on other sites
Goldfish The Builder 105 Posted December 28, 2018 4 minutes ago, Hackjob said: Don't believe there are any GM at all. What do you need to contact them about. Game is sold through steam so they are customer service for general stuff refunds etc. Beyond that ???? Forums are here for questions Is there something we can help you with Elric? As going through the websites "Contact Us" may take a bit of time.... Share this post Link to post Share on other sites
Elric Melnibone 7 Posted December 28, 2018 13 minutes ago, Goldfish The Builder said: Is there something we can help you with Elric? As going through the websites "Contact Us" may take a bit of time.... Are you a GM my whole clan was kicked from our guild and we are all kicked out. Share this post Link to post Share on other sites
Goldfish The Builder 105 Posted December 28, 2018 1 minute ago, Elric Melnibone said: Are you a GM my whole clan was kicked from our guild and we are all kicked out. I am not, there was some issues with that but I believe it was hot patched last night. Did this just happen today? Share this post Link to post Share on other sites
Elric Melnibone 7 Posted December 28, 2018 (edited) 4 minutes ago, Goldfish The Builder said: I am not, there was some issues with that but I believe it was hot patched last night. Did this just happen toda No it happened on the 7.0 Patch same as many guilds who posted here. This was last night around 11pm - midnight CST. Edited December 28, 2018 by Elric Melnibone Share this post Link to post Share on other sites