Why are the servers shutdown?

[xxxREPxxx 0]

Hello all, me and my son are new to the game, been playing for a few weeks now. I wasn't able to join all day yesterday and so far today. We've tried to search what was going on via Twitter and these forums and couldn't find anything about it, we've also reached out to Atlas and asked why the server's are down and why haven't they come out with some sort of statement or a tweet but got no response, we even reached out to Wildcard and nothing, anyone got any clue what's going on and why there is a lack of communication to us the player base?

[Nacona 111]

You should at least tell us which server do you play? Is it official? I guess PVE? Maybe it's a connection issue from your side like Time Out failure or PrimalGameData_BP frozen loading screen?

[xxxREPxxx 0]

We play official NA PvP sorry forgot to mention that.

Sometimes it freezes there but most of the times after waiting for awhile you can log into the game just for a few seconds but you cant open any containers and then it kicks you out, it's not just us it's the whole company too, PC and Xbox players and allies.

Edited March 8, 2021 by xxxREPxxx

[hushtheriddler 0]

I thought I was the only one. Took multiple login attempts and when I could get in, I couldn't actually do anything but walk around. Today I couldn't get in at all. Playing PVP NA also.

[Elzric 0]

Same

[Rossco 5]

This must be the the devs beginning to implement the new claim system. Be ready my fellow pirates, we’re in for a hell of a ride.

[xxxREPxxx 0]

Even if they decided to take the servers down to implement the new changes why not inform us? How hard is it to tweet out a hey sorry for the inconvenience but we'll be shutting down the servers. 

[hushtheriddler 0]

lmao, you must be new.

[Rossco 5]

6 minutes ago, xxxREPxxx said:

Even if they decided to take the servers down to implement the new changes why not inform us? How hard is it to tweet out a hey sorry for the inconvenience but we'll be shutting down the servers. 

I agree they should definitely be more informative with their player base. For all we know the new system could be awesome but you’re right the problem still stands where we’re left in the dark.

[Nacona 111]

on EU servers there where no issues. But they restarted the servers 10 hours ago for maintanance.

[xxxREPxxx 0]

You guys released a tweet saying everything was ok  and the servers were back up 11 hours ago but nobody has been able to log into NA PvP for like 3 days yet discord is showing that we are losing tames and all kinds of stuff. I understand that you guys are working hard trying to fix the problem could you maybe let us know what is going on or how everything is coming along, alot of people are getting frustrated. Maybe tweet out that you guys are still trying to fix the problem or something?

[wolverenre 1]

the eu server did have problems early in the morning it took hours to get on servers were glitching like a soab but all seams ok now i hope they fix your servers soon as this new patch and claim system is going to be a killer but you could come on the eu server if you need a atlas fix to tide you through

Edited March 9, 2021 by wolverenre

[xxxREPxxx 0]

Haha thx man your support is awesome 

[Rossco 5]

In case you guys haven’t seen yet we’re back on