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Ne01011

submitting Tickets are being Solved Immediately when sent to Atlas?? WHY? Whats going on?

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I'm having an issue with loading into Global PVE.. being stuck at the loading screen and in game crashing Fast travel and or take a ship over the water into a new server. all causing me to crash and or not join game.. Timed out, cant Queued to server??  what is this!

I open an ticket and soon as i submit it it's status is set to Solved?  why?  Its not fixed!!

I also am still stuck on the loading screen EVEN NOW as i wright this i cant join game!  _BP <-----   cant pass this loading point.

My info on my computer is: Windows 10 Pro
Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz
64-bit Operating system, x64-based processor
Graphics Radeon (TM) RX 480 Graphics

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They dont look at the ticket system, i have posts that go months back that havent been reviewed. 

If you loose anything, cant use your account and so on, you wont get any help unfortionaly. 

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I still have an open ticket from the first launch.. just saying.

I guess they just stopped pretending.

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On 10/6/2020 at 1:19 PM, Ne01011 said:

I'm having an issue with loading into Global PVE.. being stuck at the loading screen and in game crashing Fast travel and or take a ship over the water into a new server. all causing me to crash and or not join game.. Timed out, cant Queued to server??  what is this!

I open an ticket and soon as i submit it it's status is set to Solved?  why?  Its not fixed!!

I also am still stuck on the loading screen EVEN NOW as i wright this i cant join game!  _BP <-----   cant pass this loading point.

My info on my computer is: Windows 10 Pro
Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz
64-bit Operating system, x64-based processor
Graphics Radeon (TM) RX 480 Graphics

RESOLVED TOPIC..   This issue was fixed for us/me about two weeks ago.. Yay!  thank you guys.. now only if you can fix the cyclones from locking on my ship! 😕

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hi Neo please explain, you got ingame support or the failure just vanished after some time?

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