riverrat2800 0 Posted January 11, 2020 Yesterday I mistakenly quit my solo company, thinking property would transfer to me. Instead everything stayed with memberless company and I'm locked out of everything Ive built. Is was told to fill out a service tickets for in-game assistance, which I did. Company ownership was one of the few problems they listed that they would fix. It's now been over 24 hours, and other than the form reply, I haven't heard anything. So how long can I expect this to take? I'm in limbo, and my 2 friends who were planning on joining my company are in limbo too. Also, will I actually need to be logged in for them to fix it? Share this post Link to post Share on other sites
Percieval 1,067 Posted January 11, 2020 Depends on how many tickets they’re working on right now. If you think it’s taking too long then the best (and fastest) way to contact a dev or admin is to contact them on discord. 1 Share this post Link to post Share on other sites
riverrat2800 0 Posted January 11, 2020 Thanks for the reply. So how would I contact them with discord? I've heard of it but never used it Share this post Link to post Share on other sites
blitzed909 5 Posted January 12, 2020 you can join the official atlas discord https://discord.gg/wn3rAb but the ticket system is really the best way to contact the devs for in game action Share this post Link to post Share on other sites
riverrat2800 0 Posted January 12, 2020 Ok but I'm I supposed to wait in game for hours in the coordinates I gave in the ticket hoping someone shows up, or will they fix this while I'm offline? Share this post Link to post Share on other sites
Percieval 1,067 Posted January 12, 2020 I believe you have to be online. My guess is what they do is they make a company, then use cheats to get all of your stuff under that company name, then they invite you into that company, make you leader and then they leave themselves. 1 Share this post Link to post Share on other sites
Fathom 0 Posted January 15, 2020 Good luck getting a response. I've been waiting 12 days with an open ticket regarding Ownership Transfer and have messaged Jat and Dollie in discord without any luck. Share this post Link to post Share on other sites
Lord Zardoz 0 Posted January 16, 2020 I have a ticket ( Ticket# 21816 ) reporting a psychatric case of a player that is planting Boards with insults, homophobics insults and death threats all overs islands and nothing has been done for 16 days, wich mean they have totally given up support because this is totally illegal worldwide not to ban this player. 2 Share this post Link to post Share on other sites
Martian 0 Posted January 23, 2020 On 1/16/2020 at 2:39 AM, Lord Zardoz said: I have a ticket ( Ticket# 21816 ) reporting a psychatric case of a player that is planting Boards with insults, homophobics insults and death threats all overs islands and nothing has been done for 16 days, wich mean they have totally given up support because this is totally illegal worldwide not to ban this player. I can support this claim, I have a ticket ( Ticket# 22017 ) that hasn't been answered or looked at since january 3rd, and it's about clear case of harassment, that's been going on since the report. No one reads tickets anymore. Share this post Link to post Share on other sites